Senior Store Assistant - Keyholder

About the role

Stafford Beacon Way – Senior Store Assistant – 20 hours. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation we focus on helping you grow; many managers started on the shop floor and now run their own stores or oversee operations. If you want a fast‑paced, employee‑focused role where you can make customers happy, this could be the perfect fit.

Responsibilities

• Handle deliveries, unpack stock, keep the store clean and prepare orders.
• Open and close the store, assign daily tasks to the team and provide short‑term supervisory cover when needed.
• Sell the benefits of Toolstation Club and Trade Accounts, signing customers up for great deals and competitive prices.
• Provide outstanding customer service, ask the right questions about customers’ projects and help them find everything they need.
• Maintain high store standards, create a friendly workplace and support colleagues to deliver a great customer experience.

Requirements

• Some experience as a key holder or supervising team members (retail experience not essential but this is required).
• Reliable, flexible and committed to supporting customers and the team.
• Able to work early starts and late finishes (store open 7 AM–8 PM).
• Positive attitude, hardworking and proactive.
• Friendly personality and ability to bring energy and enthusiasm to the role.

Schedule

This is a 20‑hour per week position. The store operates from 7 AM to 8 PM, requiring flexibility for early starts and late finishes.

Benefits

• 30 days’ holiday (22 days plus 8 days in lieu of bank holidays)
• Company pension scheme and life assurance
• Bonus scheme and cycle‑to‑work program
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support via Aviva Digicare
• Financial education, support and recognition awards
• Discounts at over 1,000 retailers