Senior Statistical Analyst - Mission Pet Health

What You'll Do

• Define and maintain Mission Pet Health's client behavior model
• Identify key behavioral signals and build models to quantify them
• Create segmentation frameworks for distinct client cohorts
• Own the end-to-end experimentation program
• Partner with Product and Marketing to prioritize and sequence experiments
• Translate results into actionable recommendations for non-technical stakeholders
• Author and maintain the organization's tracking plan
• Specify analytics beacons and event schemas for engineering teams
• Audit existing instrumentation for gaps and drive remediation
• Define the data model translating raw event streams into clean assets
• Design and document metric definitions, KPI trees, and measurement frameworks
• Build and maintain dashboards and self-serve reporting

What You'll Need

• 6+ years in product analytics, data science, or a quantitative research role with direct ownership of behavioral analytics
• Clear communication skills to translate statistical findings for product and business audiences
• Experience in applied statistics such as hypothesis testing, regression, causal inference, power analysis, and experiment design
• Experience designing and implementing tracking plans and event instrumentation, including writing beacon/event specs for engineering
• Proficiency in SQL and at least one programming language (Python or R)
• Experience with product analytics platforms (Amplitude, Mixpanel, etc.)
• Experience with data modeling tools like dbt and cloud data warehouses (Snowflake, ClickHouse, BigQuery, etc.)
• Experience in healthcare, veterinary, or appointment-based service businesses
• Experience with identity resolution across multiple product surfaces (web, app, in-person)
• Experience with Bayesian statistics or causal inference methods

What Success Looks Like

• Auditing current instrumentation and data model, documenting gaps, and prioritizing remediation
• Shipping at least one experiment end-to-end with full documentation
• A well-instrumented behavioral data foundation in place
• The experimentation program running consistently with clear standards and a prioritized backlog
• Product and Marketing teams making decisions grounded in the client behavior model
• Product analytics becoming an established discipline within the broader Product & Tech org

About Mission Pet Health:

Mission Pet Health operates a growing network of veterinary hospitals and pet health services. We're committed to making high-quality pet care accessible and building lasting relationships with pet owners across our markets. Mission Pet Health is an equal opportunity employer.