Senior Staff Technical Product Manager, Vehicle Transaction Platform

About the Role

Join Scout Motors as the Senior Staff Technical Product Manager focused on the Vehicle Transaction Platform. You will define the strategy, architecture, roadmap, and execution of the systems that enable customers to successfully purchase a vehicle through Scout’s direct-to-consumer sales model. This role is in direct partnership with the consumer-facing product team and is accountable for the underlying systems, integrations, and internal tooling that power the customer experience.

Responsibilities

• Platform Leadership & Domain Ownership:
  • Serve as the product leader responsible for Scout’s end-to-end Vehicle Transaction Platform.
  • Define the vision, operating model, roadmap, and platform investment priorities across all transaction domains.
  • Provide leadership and governance across specialized Product Managers responsible for individual transaction capabilities.
  • Establish platform standards, architectural principles, integration patterns, data models, and success metrics.
  • Act as the primary product authority for how vehicle transactions are executed across systems, operations, and partner ecosystems.
• Define & Lead Vehicle Transaction Strategy:
  • Own the product vision, strategy, and roadmap.
  • Translate business objectives into measurable customer and operational outcomes.
  • Shape long-term platform evolution as Scout expands markets and offerings.
• Own the End-to-End Transaction Platform:
  • Oversee registration and titling, tax and fee calculation, financing and credit, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage.
  • Own orchestration across systems, workflows, business rules, and external partners.
  • Ensure transaction systems are scalable, compliant, resilient, and auditable.
• Lead Strategic Transaction Integrations:
  • Own strategy and execution for third-party transaction partners and vendors.
  • Define API requirements, SLAs, data contracts, and operational support models.
  • Partner closely with engineering to deliver secure and reliable integrations.
• Cross-Functional Leadership:
  • Partner with engineering, operations, finance, legal, compliance, customer support, delivery, and customer experience teams.
  • Act as a trusted advisor to senior stakeholders and executives.
• Technical & Platform Stewardship:
  • Define long-term transaction platform architecture and integration strategy.
  • Champion reusable platform capabilities and future scalability.
  • Ensure strong security, privacy, compliance, and audit controls.
• Operationalize & Measure Success:
  • Define KPIs including transaction completion, checkout conversion, financing approvals, registration completion, fraud detection effectiveness, operational efficiency, and exception resolution.
  • Use customer and operational insights to continuously improve outcomes.

Requirements

• 10+ years of product management experience with technical platforms, transaction systems, or complex integrations.
• Experience leading large cross-functional product domains spanning multiple teams and stakeholder groups.
• Direct-to-consumer automotive experience strongly preferred.
• Proven ability to influence strategy and execution.

Qualifications

• Technical Expertise:
  • Strong understanding of APIs, system architecture, workflow orchestration, event-driven systems, and enterprise integrations.
  • Familiarity with compliance, privacy, security, and audit requirements.
• Skills:
  • Exceptional communication and collaboration skills.
  • Strong systems thinking and analytical decision-making.
  • Ability to navigate ambiguity and align competing priorities.
• Education:
  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field, though demonstrated experience in real-world product development is far more critical.

Benefits

• Competitive insurance including medical, dental, vision, and income protection plans.
• 401(k) program with an employer match and immediate vesting.
• Generous Paid Time Off: 20 days planned PTO, 40 hours of unplanned PTO, and 14 company or floating holidays annually.
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave.

Pay

Initial base salary range = $160,000.00 - $192,500.00. Initial California, Washington, and New York base salary range = $176,000 - $211,750.

Schedule

This role requires 4-5 days per week in the office, with regular in-person meetings and events. Travel may be required to participate in events on behalf of the company.

Location: Scout Motors corporate headquarters in Charlotte, NC, Fremont, California, or remote (excluding New York City for remote work).