Senior Staff HR Business Partner

About the role

We are seeking a strategic and experienced Senior Staff HR Business Partner to support our corporate functions, including Sales, Strategy, Customer Experience, Marketing, Information Technology, Finance, and Legal.

Responsibilities

• Partner with senior leaders to develop and execute people strategies that support business objectives and organizational growth.
• Act as a trusted advisor on organizational effectiveness, team design, leadership effectiveness, and talent-related business challenges.
• Support organizational changes, including restructures, leadership transitions, and growth initiatives, ensuring thoughtful change management and communication strategies.
• Drive talent review, succession planning, and leadership development efforts.
• Coach managers and leaders on performance management, employee development, team effectiveness, and leadership best practices.
• Support initiatives that strengthen employee engagement, retention, and career growth.
• Advise leaders on complex employee relations matters, including performance management, conduct concerns, workplace issues, and conflict resolution.
• Lead investigations and case management activities, exercising sound judgment and maintaining confidentiality.
• Ensure consistent application of employment laws, company policies, and People Operations practices.
• Partner with leaders to proactively identify and mitigate organizational and people-related risks.
• Provide actionable recommendations to leaders based on talent, engagement, turnover, organizational health, and workforce planning data.
• Partner closely with Talent Acquisition, Total Rewards, Learning & Development, and other HR Centers of Excellence to deliver integrated people solutions.
• Contribute to the continuous improvement of HR programs, policies, and processes.
• Help shape and enhance scalable people practices that support organizational growth.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 8+ years of progressive HR experience, including significant experience as an HR Business Partner supporting business leaders.
• Experience supporting corporate and/or customer-facing functions such as Sales, Marketing, Finance, IT, Professional Services, Customer Success, or Service.
• Strong employee relations expertise, including conducting investigations and resolving complex workplace issues.
• Experience advising leaders on organizational design, change management, workforce planning, and talent management.
• Strong business acumen and ability to connect people strategies to business outcomes.
• Excellent consulting, coaching, influencing, and stakeholder management skills.
• Experience using people analytics and workforce data to drive decisions.

Preferred Qualifications

• Master's degree in Human Resources, Business, Organizational Development, or a related field.
• HR certification such as SHRM-SCP, SPHR, or equivalent.
• Experience supporting global teams and distributed workforces.
• Experience with sales compensation structures, including variable pay programs, commission plans, and incentive design principles in partnership with Finance, Sales, and Compensation teams.
• Experience in high-growth technology, robotics, engineering, software, or customer-facing service organizations.