Senior Staff Engineer - Enterprise Messaging and Exchange
NVIDIA · Santa Clara, CA · 3 days ago
EngineeringFull-time
About the role
The Senior Staff Engineer - Enterprise Messaging and Exchange is responsible for guiding the development, reliability, security, and evolution of NVIDIA's global employee communications and collaboration platforms. This includes Microsoft Exchange (on-premises, hybrid, and Exchange Online/O365), Azure-based services, and SMTP/IMAP integrations.
Responsibilities
- Architect, implement, and operate highly available messaging solutions using Microsoft Exchange (on-prem & SE), hybrid/Exchange Online (O365), Public Folders, SMTP, Active Directory, and Azure integrations.
- Plan and execute server upgrades and monthly patching; ensure configurations and changes meet compliance and audit requirements.
- Monitor health, performance, and capacity; analyze logs/traces and protocol flows to prevent incidents, minimize downtime, and optimize throughput and user experience.
- Provide expert-level diagnosis and resolution for complex mail flow issues; deep knowledge of SMTP/IMAP, connectors, transport rules, and messaging architecture.
- Implement encryption, email authentication (SPF/DKIM/DMARC), and anti-virus/anti-spam protections (e.g., Microsoft Defender); maintain secure configurations and hardening baselines.
- Lead/assist initiatives such as migrations, tenant consolidations, and M&A; define requirements and integration points with enterprise messaging and exchange apps and services.
- Handle day-to-day operations and escalations; mentor engineers/architects and foster a culture of learning, documentation, SOPs, run-books, and enabling support team.
- Partner on the management and operations of large-scale enterprise SaaS collaboration platforms (e.g., Slack, Microsoft 365, SharePoint, Google Workspace), including onboarding, provisioning, policy governance, and lifecycle management.
- Build strategy to keep enhancing the messaging and collaboration ecosystems with evolving technologies, including AI-driven automation of operations and administration.
Requirements
- Bachelor's or Master's Degree in Computer Science, Computer Engineering, or a related field (or equivalent experience).
- 8+ years of proven experience architecting and managing Exchange Server (on-prem & SE), hybrid/Exchange Online (O365), Public Folders, SMTP, Active Directory, and Azure integrations.
- Strong understanding of Exchange architecture, including DAGs (Database Availability Groups) and hybrid configurations.
- Extremely motivated, highly passionate, and curious about new technologies. Takes pride in their work and strives to achieve incredible results; superb communication and planning skills.
- Ability to work successfully with multi-functional teams, principals, and architects; coordinates optimally across organizational boundaries and geographies.
- Comfortable working in a fast-paced, highly collaborative environment.
Qualifications
- Experience leading large-scale messaging platforms and driving resolution for critical severity issues.
- Experience managing large-scale enterprise SaaS platforms — such as Slack, Microsoft 365, SharePoint, or Google Workspace — including onboarding, day-to-day operations, and lifecycle management.
- Ability to automate operations and administration of enterprise services leveraging AI, agents, and modern automation frameworks.
- Passion to leverage Agentic AI to drive reliability, reduce toil, and improve the employee experience at scale.
- Proficiency in PowerShell scripting for automation is crucial; Python scripting is a plus.
- Knowledge of networking concepts related to email (DNS, VIP routing, etc.).
Skills
- Strong understanding of Exchange architecture, including DAGs (Database Availability Groups) and hybrid configurations.
- Experience with Microsoft Exchange (on-prem & SE), hybrid/Exchange Online (O365), Public Folders, SMTP, Active Directory, and Azure integrations.
- Expertise in diagnosing and resolving complex mail flow issues.
- Experience with encryption, email authentication (SPF/DKIM/DMARC), and anti-virus/anti-spam protections (e.g., Microsoft Defender).
- Experience with large-scale enterprise SaaS platforms, including onboarding, day-to-day operations, and lifecycle management.
- Experience with AI-driven automation of operations and administration.
- Proficiency in PowerShell scripting for automation.
Benefits
- NVIDIA is widely considered to be one of the technology world’s most desirable employers.
- We have some of the most intelligent and hardworking people in the world working for us.
- If you're creative and autonomous, we want to hear from you!
Pay
Base salary range is $168,000 - $264,500 for Level 4, and $196,000 - $310,500 for Level 5. You will also be eligible for equity and benefits.
Schedule
Applications for this job will be accepted at least until July 24, 2026.