Senior Staff Database Engineer

About the role

Join us to put AI to work for people. This role includes on-call rotation responsibilities.

Responsibilities

• Become an SME in production database troubleshooting, ServiceNow instance performance, and Linux performance analysis — both on-prem and on Hyperscaler
• Own complex incident root cause analysis across multi-tenant PostgreSQL/MariaDB fleets at scale
• Develop observability tooling and automation to prevent recurrence of critical issues
• Influence infrastructure decisions that shape our multi-tenant cloud platform
• Mentor and collaborate with engineers across operations, support, and development

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Deep PostgreSQL expertise including MVCC, transaction management, vacuum mechanics, WAL architecture, advanced query performance tuning, buffer management, and backup/restore
• Strong Unix/Linux skills — file system navigation, permissions, process management, performance diagnostics
• Deep understanding of RedHat Linux internals with hands-on expertise diagnosing CPU, memory, and I/O issues at the OS level
• Experience with public cloud platforms (AWS, Azure, GCP)
• Strong problem-solving ability, logical thinking, and a genuine curiosity to understand complex systems end to end

Desired Skills

• Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred
• Scripting proficiency: shell, Python, JavaScript, Ansible
• Familiarity with schemas, replication, indexing, and query optimization techniques

Benefits

Base pay range: $165,500 - $289,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.