Senior SRE - Workflow Automation

About the role

A growing engineering organization is seeking an experienced Platform Reliability Engineer to support and enhance critical workflow automation and job scheduling infrastructure. This position combines hands-on operational ownership with platform engineering initiatives focused on improving reliability, scalability, automation, and user experience. The role offers a balanced mix of production support responsibilities and engineering project work. The successful candidate will partner closely with infrastructure, application, and data-focused teams to maintain platform stability while driving continuous improvements across tooling, observability, and automation.

Responsibilities

Reliability & Operations

• Provide advanced support for enterprise workflow orchestration and scheduling platforms.
• Investigate production incidents, perform root cause analysis, and implement preventative solutions.
• Define and maintain service reliability metrics, operational objectives, and performance standards.
• Monitor platform health, availability, and capacity, proactively addressing potential issues.
• Troubleshoot workflow execution failures, scheduling problems, and platform performance concerns.
• Manage platform lifecycle activities, including upgrades, patching, and configuration management.
• Partner with security and infrastructure teams to address vulnerabilities and maintain operational best practices.
• Participate in incident response and on-call support rotations.
• Develop and maintain operational documentation, procedures, and knowledge resources.

Platform Engineering & Automation

• Design and implement automation solutions that reduce manual effort and improve platform operations.
• Contribute to infrastructure modernization efforts, deployment improvements, and platform enhancements.
• Develop and maintain Infrastructure-as-Code solutions for platform provisioning and management.
• Build monitoring, alerting, logging, and reporting capabilities that improve visibility and operational insights.
• Establish platform standards, governance, and best practices to support engineering teams at scale.
• Participate in architecture discussions, technical reviews, and long-term platform planning.
• Improve developer and user experience through self-service tools and operational efficiencies.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience.
• 5+ years of experience in Site Reliability Engineering, DevOps, Infrastructure Engineering, or related disciplines.
• Strong experience supporting workflow orchestration, automation, or enterprise scheduling platforms.
• Experience operating distributed applications in cloud-based environments.
• Solid Linux administration skills; Windows experience is a plus.
• Proficiency with scripting or programming languages used for automation and operational tooling.
• Experience with containerization technologies and modern deployment practices.
• Familiarity with CI/CD pipelines and Infrastructure-as-Code methodologies.
• Strong understanding of monitoring, observability, logging, and performance analysis principles.
• Proven ability to manage production incidents and prioritize issues in fast-paced environments.
• Strong communication and cross-functional collaboration skills.
• Passion for automation, operational excellence, and continuous improvement.

Preferred Qualifications

• Experience supporting enterprise workload automation or scheduling systems.
• Background working with managed cloud platform services.
• Familiarity with modern data engineering or large-scale analytics ecosystems.
• Experience with platform migrations, modernization efforts, or large-scale infrastructure transformations.
• Knowledge of reliability engineering concepts, including service objectives and operational performance frameworks.