Senior Specialist, Supply Chain Process

About the role

The Senior Specialist, Process supports the development, documentation, and continuous improvement of West’s end-to-end planning framework across process, systems, and master data. This role partners closely with planning process and system leaders to document global standards, analyze planning data flows, and identify system and master data gaps that impact SIOP/IBP effectiveness and operational predictability. This position plays a key role in ensuring process clarity, data accuracy, and governance adherence across Demand Planning, Supply Planning, and related planning functions.

Responsibilities

• Support documentation and maintenance of global end-to-end planning processes
• Map and maintain process and data flow documentation across Demand Planning, Supply Planning, capacity modeling, allocation logic, and master data structures
• Aid in development and updating standard operating procedures (SOPs), work instructions, and governance materials
• Conduct data review and analysis to identify inconsistencies, gaps, or process deviations
• Support validation of lead times, capacity definitions, safety stock logic, and resource assignments
• Partner with Master Data Governance and site teams to review compliance with established standards
• Aid in translating business requirements into structured documentation and system requirements
• Support monthly business cadence and operational planning cycles through reporting and analysis
• Prepare summaries of process flows and analytical insights as needed
• Identify system and process gaps impacting predictability and planning accuracy
• Support system enhancements and testing efforts related to planning tools and data structures
• Promote enterprise mindset and standardized practices across operating units

Requirements

• Bachelor's Degree in Supply Chain-related concentration required
• Master's Degree in related field preferred
• 5+ years required in Supply Chain Engineering, IT, Business, or related field required
• Sound knowledge of MS Office and SAP (MM/SD module) required
• Experience developing master production schedules and resource planning required
• Extensive knowledge and understanding of APO/SNP (SAP’s Advanced Planning and Optimization tool) required

Qualifications

• Ability to comply with the company's safety and quality policies
• Working knowledge of SAP/APO/IBP or equivalent planning systems
• Experience in process mapping and documentation (e.g., Visio, process flow tools)
• Strong analytical and data validation skills
• Experience using AI tools and prompt techniques to enhance analysis, streamline documentation, and improve planning process effectiveness
• Experience working in global manufacturing or planning environments
• Strong written and verbal communication skills
• Ability to interpret planning data and translate findings into actionable insights
• Detail-oriented with strong organizational skills
• Ability to work across functions and manage multiple priorities

Skills

• Ability to comply with the company's safety and quality policies
• Working knowledge of SAP/APO/IBP or equivalent planning systems
• Experience in process mapping and documentation (e.g., Visio, process flow tools)
• Strong analytical and data validation skills
• Experience using AI tools and prompt techniques to enhance analysis, streamline documentation, and improve planning process effectiveness
• Experience working in global manufacturing or planning environments
• Strong written and verbal communication skills
• Ability to interpret planning data and translate findings into actionable insights
• Detail-oriented with strong organizational skills
• Ability to work across functions and manage multiple priorities

Benefits

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics.

Pay

Commensurate with experience

Schedule

Hybrid - Minimum 3 days per week onsite