Senior Specialist, Property Operations Training

About the role

The Senior Specialist, Property Operations Training is an integral member of the Operations Staff Services team, functioning as a point of support for operations and responsible for training the very best talent for the Community Management team.

Responsibilities

• Manage the hiring and onboarding process for all entry level positions in Community Management and Facilities.
• Establish a candidate base for future hires.
• Interviewing candidates for placement.
• Ensure candidate profiles are optimized for ideal candidate placement.
• Engage in training and facilitation as needed.
• Provide support to other Operations Staff Services departments as needed.
• Monitor and achieve KPIs that lead to success within the role.
• Consistently assess and evaluate opportunities within hiring processes.
• Identify and carry out strategic solutions to solve opportunities in hiring.
• Collaborate closely with Recruiting, Talent Development, Trainer Specialist, Community Management Leadership, and Facilities Leadership.
• Exercise discretion as it relates to confidential resident, property and company information.
• Compliance with company standards as defined in the Human Resources Policy Manual, E-Way Processes and Procedures, and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC.

Requirements

• Bachelor's degree (BA/BS) or equivalent from four-year college or university is preferred.
• 2 to 4 years of property management experience preferred.
• ARM or CAM designation is preferred.
• 1 to 2 years of supervisory experience preferred.

Qualifications

• Work is primarily conducted in an office setting.
• Requires sitting at a desk or workstation for extended periods.
• Involves the use of standard office equipment such as computers, phones, and printers.
• Operates in a fast-paced work setting.
• Requires the ability to multitask and adapt quickly to changing priorities.
• May involve tight deadlines and high-energy work situations.
• Involves frequent interaction with clients or customers.
• Requires effective communication skills and a professional demeanor.
• Work environment may include client offices, meeting rooms, or other external locations.
• This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary.
• Requires the ability to sit or stand for extended periods.
• Minimal physical effort in the day-to-day tasks.
• Requires the ability to travel.

Benefits

• Competitive salaries.
• Experience career growth.
• Eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more.
• With our 12 paid holidays and 15 PTO days, work/life balance is a priority!
• Additionally, most positions are eligible for a housing discount of 20%.
• Essex provides great communities in which to live, work and invest.
• We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams.
• New hires generally start between $32.21 - $38.46 per hour.
• This role is also eligible to participate in Essex’s discretionary Annual Bonus program that is commensurate with the level of the position.