Senior Specialist- Learning and Development

About the role

Reporting to the Manager, Learning and Development, the Senior Specialist will operate as a Learning & Development generalist, supporting the end-to-end design, development, and facilitation of learning solutions within a function that serves several business units across Walden University.

Responsibilities

• Lead and support project-based work across the full instructional lifecycle—from needs assessment and instructional design through delivery and evaluation—with a continued focus on impactful facilitation and learner experience.
• Plan, design, and facilitate multiple colleague onboarding programs across teams, ensuring alignment to business priorities and a consistent, high-quality experience.
• Manage cross-functional learning projects, including product partnerships and new program launches, collaborating closely with stakeholders to support major initiative rollouts.
• Contribute to and, at times, lead the creation of learning resources, media, and instructional materials, while also facilitating sessions and reinforcing adoption through effective delivery.
• Serve as a strategic training partner on product, technology, and student recruitment requests for training or instructional resources directed to the enrollment and student success teams.
• Design and implement Walden University learning and development programming, including setting up and launching online, in-person, or hybrid training.
• Provide additional support as needed within the Walden University learning, development, and enablement function, such as facilitating instructor-led onboarding and technology sessions.
• Ensure a seamless, student-centered process to deliver exceptional business performance results in partnership with cross-functional teams, building strong internal relationships and influencing outcomes.
• Represent the LDE team during meetings and participate in institutional activities and events, serving as a polished and professional representative of the function.

Qualifications

• Bachelor's Degree Required.
• Master's Degree Preferred.
• 5+ years of professional experience as a training specialist (or similar role).
• Demonstrated experience conceptualizing and creating instructional resources in Rise 360, Storyline, or similar e-learning tools based on best practices for instructional systems design, development, and delivery.
• Excellent oral and written English communication skills, including delivering/leading training in both on-ground and virtual environments.
• Strong technical aptitude, with demonstrated experience with creating learning resources focused on technology and systems processes.
• Demonstrated ability to work in and adapt instruction within a remote work environment, including facilitation of training using Microsoft Teams, Zoom, or other platforms.
• Effectively navigate within a highly regulated environment.
• Adaptability to continued changes and shifts in business priorities and demonstrated ability to manage and prioritize multiple projects at any given time.
• Highly focused on job priorities and customer needs.