Senior Specialist- Learning and Development

About the role

Reporting to the Manager, Learning and Development, the Senior Specialist will operate as a Learning & Development generalist, supporting the end-to-end design, development, and facilitation of learning solutions within a function that serves several business units across Walden University.

Responsibilities

• Lead and support project-based work across the full instructional lifecycle—from needs assessment and instructional design through delivery and evaluation—with a continued focus on impactful facilitation and learner experience.
• Plan, design, and facilitate multiple colleague onboarding programs across teams, ensuring alignment to business priorities and a consistent, high-quality experience.
• Manage cross-functional learning projects, including product partnerships and new program launches, collaborating closely with stakeholders to support major initiative rollouts.
• Contribute to and, at times, lead the creation of learning resources, media, and instructional materials, while also facilitating sessions and reinforcing adoption through effective delivery.
• Serve as a strategic training partner on product, technology, and student recruitment requests for training or instructional resources directed to the enrollment and student success teams.
• Design and implement Walden University learning and development programming, including setting up and launching online, in-person, or hybrid training.
• Provide additional support as needed within the Walden University learning, development, and enablement function, such as facilitating instructor-led onboarding and technology sessions.
• Ensure a seamless, student-centered process to deliver exceptional business performance results in partnership with cross-functional teams, building strong internal relationships and influencing outcomes.
• Represent the LDE team during meetings and participate in institutional activities and events, serving as a polished and professional representative of the function.
• Employ continuous development in the field of learning and development by staying current on industry trends, best practices, and innovations through journals, articles, and seminars, and applying insights to enhance business impact.

Qualifications

• Bachelor's Degree Required.
• Master's Degree Preferred.
• 5+ years of professional experience as a training specialist (or similar role).
• Demonstrated experience conceptualizing and creating instructional resources in Rise 360, Storyline, or similar e-learning tools based on best practices for instructional systems design, development, and delivery.
• Excellent oral and written English communication skills, including delivering/leading training in both on-ground and virtual environments.
• Strong technical aptitude, with demonstrated experience with creating learning resources focused on technology and systems processes.
• Demonstrated ability to work in and adapt instruction within a remote work environment, including facilitation of training using Microsoft Teams, Zoom, or other platforms.
• Effectively navigate within a highly regulated environment.
• Adaptability to continued changes and shifts in business priorities and demonstrated ability to manage and prioritize multiple projects at any given time.
• Highly focused on job priorities and customer needs.