Senior Specialist, Global Trade Operations in Devens, MA

About the role

The Senior Specialist, Global Trade Operations supports import/export compliance, international logistics execution, inventory control activities, and trade operations across Bristol Myers Squibb's Cell Therapy network. This role ensures adherence to applicable regulatory requirements and company policies.

Responsibilities

• Support site import administration activities, issues, and inquiries.
• Facilitate communication with customs brokers to ensure accurate and timely customs clearance with minimal delays and zero errors.
• Provide required import documentation and clearance information to customs brokers, FDA, and other government agencies.
• Communicate release information to site operations to ensure imported materials are not utilized prior to regulatory release, as applicable.
• Compile, review, and archive customs entry documentation for audit readiness.
• Perform import entry reviews and declared value validations to support customs compliance.
• Maintain import tracking logs and ensure all entries are processed in accordance with requirements.
• Support Foreign Trade Zone (FTZ) operational activities and documentation requirements.
• Assist with Restricted Party Screening activities utilizing SAP GTS and related systems.
• Support classification efforts for Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS) codes.
• Aid in the preparation, tracking, and maintenance of export licensing documentation.
• Participate in corrective actions and process improvements related to trade compliance findings.
• Execute and support scheduled and ad hoc cycle counts to verify physical inventory against SAP records, investigate and reconcile discrepancies, document adjustments in accordance with approved procedures, and identify recurring variances requiring corrective action to maintain inventory accuracy and audit readiness.
• Demonstrate accountability, integrity, and ownership in execution of assigned responsibilities.
• Identify opportunities to streamline business processes through automation and continuous improvement.
• Support site and network initiatives focused on operational excellence and compliance enhancement.
• Contribute to cross-functional projects supporting supply chain, manufacturing, quality, and logistics operations.
• Ensure adherence to all applicable global and site procedures, policies, and compliance requirements.

Requirements

• Working knowledge of U.S. import and export regulations.
• Understanding of trade compliance requirements, including Export Controls, Restricted Party Screening, and Sanctions.
• Knowledge of customs processes, import documentation, valuation, and classification principles.
• Familiarity with inventory control practices, cycle counting, reconciliation, and material traceability.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with SAP ERP, SAP GTS, Microsoft Excel, PowerPoint, and Word.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong written and verbal communication skills.
• Ability to work independently while effectively collaborating within cross-functional teams.

Qualifications

• Bachelor's Degree in Supply Chain, Business, Logistics, International Trade, Finance, or a related discipline preferred.
• APICS, Customs Brokerage, Trade Compliance, or related certifications are a plus.
• Minimum of 1-3 years of experience in Supply Chain, Logistics, Inventory Control, Trade Operations, or related fields.
• Experience supporting import/export activities in a regulated manufacturing environment preferred.
• Experience with inventory management, reconciliation, and ERP transaction processing preferred.
• Experience with Foreign Trade Zone (FTZ) operations is a plus.
• Pharmaceutical, biotechnology, medical device, or cell therapy experience preferred.