Senior Specialist, Field Training

Responsibilities

• Develop and implement field training strategies, programs, and materials aligned with business objectives
• Collaborate with cross-functional partners and field leadership, to design, review, and deliver effective training resources
• Conduct training sessions and enhance training materials based on field input and evolving needs
• Maintain and update all store policies, procedures, and resources, ensuring consistency in branding
• Identify, prioritize, and communicate updates to training documents and operational resources
• Collaborate with partner-operated locations to coordinate grand opening training, identify post-opening training needs, and deliver "train the trainer” sessions
• Collect and evaluate feedback from trainers and partner-operated teams
• Develop and deliver product guides, sales planning resources, and "Best Play" communications to support field execution and drive business results

Requirements

• Associate degree or relevant experience
• 1-3 years creating field training or facilitating field training (preferably retail stores)
• Proficient planning and organizational skills
• Strong verbal and written communication skills

Qualifications

• Bachelor’s degree
• Additional training certifications
• 1-3 years corporate-level experience creating and delivering retail training

Skills

• An analytical, inquiring, and critical mind that solves complex problems
• A knack for anticipating potential issues
• A strong commitment to tasks being completed and on time
• The ability to thrive in a fast-paced, results-oriented environment
• A comfortable communication style that is factual and sincere
• A willingness to follow established policies, processes, and procedures
• The ability to manage multiple priorities

Benefits

• Hybrid work schedule
• Domestic travel up to 15%

Pay

Commensurate with experience

Schedule

Hybrid work schedule