Senior Specialist, Employee Relations & Investigations

About the role

The Senior Specialist, Employee Relations & Investigations, working without any appreciable supervision, is responsible for the resolution of employee relations issues, such as conflicts, disputes, and disciplinary matters, with fairness and consistency in a timely manner. This role designs standard operating protocols and benchmarks to be implemented for investigations, cases, and mediations, to improve employee motivation. Additionally, the role is a subject matter expert on matters pertaining to employee relations. The role advises leaders and consults with teams on performance management, feedback mechanisms, and delivery, goal setting, workplace conduct, employee retrenchment, etc. to ensure a positive work environment across the organization.

Responsibilities

• Investigate workplace issues/concerns raised through internal company channels and some externally filed complaints, including complaints of harassment, retaliation, and other violations of company policy.
• Exhibit sound judgment in recommending outcomes for investigations.
• Partner with Human Resources and/or the Labor Relations team to ensure proper handling and disposition of cases involving salaried employees and union-represented employees.
• Prepare, track, and maintain appropriate investigation documentation.
• Develop and implement investigation plans.
• Drive timely closure of open cases/concerns.
• Manage employee data and statements in a highly confidential manner.
• Draft concise and clear investigation reports.
• Partner cross functionally on investigations, performance management, and other aspects of employee relations.
• Analyze case activity to determine trends/recommendations for proactive actions.
• Serve as a strategic partner, promoting ethical and compliant behavior that is aligned with company policy and government regulations, with fair and equal treatment for the workforce.
• Demonstrate knowledge of industry best practices in employee relations subjects such as conflict resolution, dispute management, case management, complaints, along with a strong understanding and application of related concepts and principles.
• Support Salaried Personnel activities as required, including coach, counsel, and educate Salaried employees on HR policies, performance management, processes and programs.
• Foster an effective, inclusive work environment/culture and relationships, balancing employee advocacy with stewardship of company goals and values.
• Conduct other duties as necessary to align with EEO regulations, and other internal and external policies and directives.
• Support all Health and Safety activities as required.

Requirements

• Bachelor’s Degree in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
• Minimum 5 years of experience of conducting investigations, including interviewing and dispositioning, and overall case management.
• Minimum 2 years of Microsoft Office experience to include Word, Outlook, Excel and PowerPoint.
• Ability to work a flexible schedule that may vary week to week, including nights and some weekends.

Qualifications

• Master’s Degree in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
• 2 or more years of human resources generalist experience.
• 2 or more years of working in a manufacturing environment.
• 2 years or more of experience working with the UAW or other labor union.
• Certified Human Resource Professional (CHRP).
• Certified Labor Relations Professional (CLRP).

Skills

• Knowledge of industry best practices in employee relations subjects such as conflict resolution, dispute management, case management, complaints, along with a strong understanding and application of related concepts and principles.

Benefits

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

Pay

This position is a salary grade 8 and ranges from $96,720-162,120.

Schedule

Involves occasional (defined as one-third or less of the time) lifting of no more than 10 pounds at a time. Work is performed primarily in a seated position and entails no significant stooping, standing, climbing, walking, etc. Many sedentary jobs require good use of the hands and fingers for repetitive hand-finger actions.