Senior Specialist - Data Engineering
LTM · Marlborough, MA · 1 mo ago
On-siteInformation TechnologyFull-time
We need to output only HTML fragment with sections for headings where there is real content. Use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the job posting content.
We have two job postings? The user gave a description with "Role Description Key Responsibilities ..." then later "OneLine JD Summary ..." then "Provide your feedback on BizChat Sources ..." then "Copilot said Copilot Job Title SAP BW SAP BusinessObjects BOBJ Onsite Support Lead Role Summary ..." So there are two job postings: first maybe a generic description, second a specific role.
We need to produce HTML fragment for the job posting? The instruction: "You reformat a job posting into clean, well-structured semantic HTML." Likely they want the second posting (the one with Role Summary). The first part seems like a previous posting maybe. The user says "Give Me Job Description For Onsite Rile". So they want the Onsite Support Lead job description.
Thus we need to extract sections: About the role (maybe Role Summary), Responsibilities (Key Responsibilities), Requirements (Required Skills), Qualifications (maybe Education, Experience), Skills (maybe Good to Have Skills), Benefits (Benefits And Perks), Pay (maybe compensation range), Schedule (maybe not present). We must only include sections if there is real specific content.
Let's extract content from the second posting:
Role Summary: "The SAP BWBOBJ Onsite Support Lead will act as the primary customerfacing representative for SAP reporting and analytics support services The role involves stakeholder management demand intake incident governance service delivery oversight business engagement and coordination between client teams and offshore support teams The individual will ensure stable operations of SAP BW and BusinessObjects environments while driving continuous improvements and service excellence Based on responsibilities described in the SAP support SOW the role includes coordination of incident management SLA adherence user support reporting operations and collaboration with SAP Basis and Security teams"
That's prose.
Key Responsibilities bullet list (but given as sentences separated by line breaks). We need to convert to
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the job posting content.
We have two job postings? The user gave a description with "Role Description Key Responsibilities ..." then later "OneLine JD Summary ..." then "Provide your feedback on BizChat Sources ..." then "Copilot said Copilot Job Title SAP BW SAP BusinessObjects BOBJ Onsite Support Lead Role Summary ..." So there are two job postings: first maybe a generic description, second a specific role.
We need to produce HTML fragment for the job posting? The instruction: "You reformat a job posting into clean, well-structured semantic HTML." Likely they want the second posting (the one with Role Summary). The first part seems like a previous posting maybe. The user says "Give Me Job Description For Onsite Rile". So they want the Onsite Support Lead job description.
Thus we need to extract sections: About the role (maybe Role Summary), Responsibilities (Key Responsibilities), Requirements (Required Skills), Qualifications (maybe Education, Experience), Skills (maybe Good to Have Skills), Benefits (Benefits And Perks), Pay (maybe compensation range), Schedule (maybe not present). We must only include sections if there is real specific content.
Let's extract content from the second posting:
Role Summary: "The SAP BWBOBJ Onsite Support Lead will act as the primary customerfacing representative for SAP reporting and analytics support services The role involves stakeholder management demand intake incident governance service delivery oversight business engagement and coordination between client teams and offshore support teams The individual will ensure stable operations of SAP BW and BusinessObjects environments while driving continuous improvements and service excellence Based on responsibilities described in the SAP support SOW the role includes coordination of incident management SLA adherence user support reporting operations and collaboration with SAP Basis and Security teams"
That's prose.
Key Responsibilities bullet list (but given as sentences separated by line breaks). We need to convert to - .
List:
- Serve as the primary point of contact for business stakeholders and IT leadership
- Manage daily support operations service reviews and SLA compliance for SAP BW and BOBJ applications
- Coordinate with offshore teams for incident resolution enhancements and production support activities
- Conduct incident triage escalation management and stakeholder communications for critical issues
- Gather business requirements and translate them into enhancement requests for offshore teams
- Review support metrics operational dashboards and service improvement opportunities
- Lead root cause analysis discussions and drive preventive action plans
- Coordinate SAP downtime activities releases and change management processes
- Work closely with SAP Basis Security Infrastructure and Business teams to ensure seamless operations
- Identify automation optimization and modernization opportunities across the SAP analytics landscape
Required Skills:
- Strong experience in SAP BW 7x and SAP BusinessObjects BOBJ support
- Experience managing production support engagements and stakeholder communications
- Strong understanding of incident problem and change management processes
- Knowledge of data warehousing reporting and analytics environments
- Experience with ServiceNow Jira or equivalent ticketing tools
- Excellent clientfacing communication and presentation skills
- Experience leading global onsiteoffshore delivery models
Good to Have Skills:
- AWS S3 EMR RDS IAM Secrets Management Databricks PySpark and Spark SQL Tableau and Power BI Autosys scheduling
- Exposure to cloud data modernization and migration programs
Experience:
- 815 years in SAP BWBOBJ support and delivery (typo: likely 8-15 years)
- 3 years in customerfacing onsite lead or support manager roles
- Experience working with global delivery teams and executive stakeholders
Other Details: compensation range etc.
Benefits And Perks: list:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
Pay: The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
We need to include Pay section only if posting actually states them. It does state compensation range description but not actual numbers. It says "The range displayed on each job posting reflects the minimum and maximum salary target". No actual numbers given. According to rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here they talk about range but not give numbers; is that considered stating them? It says "The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations." That is a statement about range but not giving actual numbers. Might be considered filler? It's not a specific number. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state that there is a range, but not the actual numbers. I'd interpret that as not stating actual compensation, so we should omit Pay section.
Schedule: not present.
Benefits: they list specific benefits, so we should include Benefits section.
About the role: we have Role Summary; we can use About the role heading.
Responsibilities: Key Responsibilities.
Requirements: maybe combine Required Skills and Experience? But we have separate headings: Requirements, Qualifications, Skills. We need to decide mapping.
We have Required Skills (hard skills). Good to Have Skills (nice-to-have). Experience (years). Education (not explicitly given? Actually not in this posting; there is no Education section). So we may omit Qualifications if no education.
We could put Required Skills under Requirements heading. Good to Have Skills under Skills heading. Experience maybe under Requirements as well or separate? But we have only headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We can put:
- About the role: Role Summary paragraph.
- Responsibilities: ul of responsibilities.
- Requirements: combine Required Skills and Experience (years) maybe also mention working with global delivery teams etc. Could be a ul.
- Qualifications: maybe Education (not present) so omit.
- Skills: Good to Have Skills ul.
- Benefits: ul of benefits.
We must not repeat job title as heading. Not include Job ID etc.
We must preserve all substantive information; do not invent or summarize away detail.
Let's extract exact text.
From Role Summary: "The SAP BWBOBJ Onsite Support Lead will act as the primary customerfacing representative for SAP reporting and analytics support services The role involves stakeholder management demand intake incident governance service delivery oversight business engagement and coordination between client teams and offshore support teams The individual will ensure stable operations of SAP BW and BusinessObjects environments while driving continuous improvements and service excellence Based on responsibilities described in the SAP support SOW the role includes coordination of incident management SLA adherence user support reporting operations and collaboration with SAP Basis and Security teams"
We need to keep spaces; but it's okay as a paragraph.
Responsibilities list: we need to split each sentence.
Let's list them exactly as given:
1. Serve as the primary point of contact for business stakeholders and IT leadership
2. Manage daily support operations service reviews and SLA compliance for SAP BW and BOBJ applications
3. Coordinate with offshore teams for incident resolution enhancements and production support activities
4. Conduct incident triage escalation management and stakeholder communications for critical issues
5. Gather business requirements and translate them into enhancement requests for offshore teams
6. Review support metrics operational dashboards and service improvement opportunities
7. Lead root cause analysis discussions and drive preventive action plans
8. Coordinate SAP downtime activities releases and change management processes
9. Work closely with SAP Basis Security Infrastructure and Business teams to ensure seamless operations
10. Identify automation optimization and modernization opportunities across the SAP analytics landscape
Required Skills list:
- Strong experience in SAP BW 7x and SAP BusinessObjects BOBJ support
- Experience managing production support engagements and stakeholder communications
- Strong understanding of incident problem and change management processes
- Knowledge of data warehousing reporting and analytics environments
- Experience with ServiceNow Jira or equivalent ticketing tools
- Excellent clientfacing communication and presentation skills
- Experience leading global onsiteoffshore delivery models
Good to Have Skills list:
- AWS S3 EMR RDS IAM Secrets Management Databricks PySpark and Spark SQL Tableau and Power BI Autosys scheduling
- Exposure to cloud data modernization and migration programs
Experience list:
- 815 years in SAP BWBOBJ support and delivery
- 3 years in customerfacing onsite lead or support manager roles
- Experience working with global delivery teams and executive stakeholders
Benefits list:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
We should preserve punctuation as given.
Now produce HTML.
Structure:
About the role
The SAP BWBOBJ Onsite Support Lead will act as the primary customerfacing representative for SAP reporting and analytics support services The role involves stakeholder management demand intake incident governance service delivery oversight business engagement and coordination between client teams and offshore support teams The individual will ensure stable operations of SAP BW and BusinessObjects environments while driving continuous improvements and service excellence Based on responsibilities described in the SAP support SOW the role includes coordination of incident management SLA adherence user support reporting operations and collaboration with SAP Basis and Security teams
Responsibilities
- Serve as the primary point of contact for business stakeholders and IT leadership
- Manage daily support operations service reviews and SLA compliance for SAP BW and BOBJ applications
- Coordinate with offshore teams for incident resolution enhancements and production support activities
- Conduct incident triage escalation management and stakeholder communications for critical issues
- Gather business requirements and translate them into enhancement requests for offshore teams
- Review support metrics operational dashboards and service improvement opportunities
- Lead root cause analysis discussions and drive preventive action plans
- Coordinate SAP downtime activities releases and change management processes
- Work closely with SAP Basis Security Infrastructure and Business teams to ensure seamless operations
- Identify automation optimization and modernization opportunities across the SAP analytics landscape
Requirements
- Strong experience in SAP BW 7x and SAP BusinessObjects BOBJ support
- Experience managing production support engagements and stakeholder communications
- Strong understanding of incident problem and change management processes
- Knowledge of data warehousing reporting and analytics environments
- Experience with ServiceNow Jira or equivalent ticketing tools
- Excellent clientfacing communication and presentation skills
- Experience leading global onsiteoffshore delivery models
- 815 years in SAP BWBOBJ support and delivery
- 3 years in customerfacing onsite lead or support manager roles
- Experience working with global delivery teams and executive stakeholders
Skills
- AWS S3 EMR RDS IAM Secrets Management Databricks PySpark and Spark SQL Tableau and Power BI Autosys scheduling
- Exposure to cloud data modernization and migration programs
Benefits
About the role
The SAP BWBOBJ Onsite Support Lead will act as the primary customerfacing representative for SAP reporting and analytics support services The role involves stakeholder management demand intake incident governance service delivery oversight business engagement and coordination between client teams and offshore support teams The individual will ensure stable operations of SAP BW and BusinessObjects environments while driving continuous improvements and service excellence Based on responsibilities described in the SAP support SOW the role includes coordination of incident management SLA adherence user support reporting operations and collaboration with SAP Basis and Security teams
Responsibilities
- Serve as the primary point of contact for business stakeholders and IT leadership
- Manage daily support operations service reviews and SLA compliance for SAP BW and BOBJ applications
- Coordinate with offshore teams for incident resolution enhancements and production support activities
- Conduct incident triage escalation management and stakeholder communications for critical issues
- Gather business requirements and translate them into enhancement requests for offshore teams
- Review support metrics operational dashboards and service improvement opportunities
- Lead root cause analysis discussions and drive preventive action plans
- Coordinate SAP downtime activities releases and change management processes
- Work closely with SAP Basis Security Infrastructure and Business teams to ensure seamless operations
- Identify automation optimization and modernization opportunities across the SAP analytics landscape
Requirements
- Strong experience in SAP BW 7x and SAP BusinessObjects BOBJ support
- Experience managing production support engagements and stakeholder communications
- Strong understanding of incident problem and change management processes
- Knowledge of data warehousing reporting and analytics environments
- Experience with ServiceNow Jira or equivalent ticketing tools
- Excellent clientfacing communication and presentation skills
- Experience leading global onsiteoffshore delivery models
- 815 years in SAP BWBOBJ support and delivery
- 3 years in customerfacing onsite lead or support manager roles
- Experience working with global delivery teams and executive stakeholders
Skills
- AWS S3 EMR RDS IAM Secrets Management Databricks PySpark and Spark SQL Tableau and Power BI Autosys scheduling
- Exposure to cloud data modernization and migration programs