Senior Specialist, Business Process Improvements/Best Practice
In this role, you’ll make an impact
You perform User Acceptance and integration Testing (UAT): You perform functional and regression testing, defect management, support implementation to production, training to stakeholders and post implementation support. You are also the first line of support for UAT issues encountered by team members.
Production support: You are the liaison between technology and business operation groups as a first level of escalation for issues encountered on functional BAU processes or system issues.
Sponsorship in Agile Scrum team’s sprints: You provide your expertise during the requirement building (stories) and will enrich and control QA functional testing within sprint cycles.
To be successful in this role
- Bachelor's degree required. Graduate degree preferred.
- Finance or have a strong interest in Finance highly preferred.
- 5-7 years of total work experience preferred. Experience in Operations, Business Analysis or Technology preferred.
- You are autonomous, eager to learn, have good problem-solving skills and are not afraid to challenge/be challenged.
- You ideally have experience with UAT testing/Agile practices/Defect Management and/or have an affinity with the technical processes.
- An understanding of the Global Custody Business, SWIFT messaging and Collateral Management & segregation business is an asset.
About the Team
About Us At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about.
Join us and be part of something extraordinary.
About The Team
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here’s a Few Of Our Recent Awards
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- "Most Just Companies", Just Capital and CNBC, 2025
Our Benefits And Rewards
- Highest competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- Access to flexible global resources and tools for your life’s journey.
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
- Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Details of Participation in These Benefit Plans
If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.