Senior Specialist - Business Analysis

Role Description

The Senior Business Analyst provides enterprise business analysis services supporting strategic sales technology transformation initiatives across AI, Salesforce.com, Agentforce, MuleSoft, Talend, and Operational Data Store (ODS) modernization programs. This role partners closely with Project Managers, Product Owners, Architects, Developers, and Business Stakeholders to coordinate project deliverables, gather and document business requirements, facilitate solution design discussions, and ensure successful delivery of enterprise initiatives.

This position combines hands-on requirements management with cross-functional coordination, stakeholder engagement, and support for large-scale transformation programs focused on automation, data modernization, customer experience, and AI-driven innovation.

Enterprise Business Analysis

Project Delivery, AI Transformation, Automation Initiatives, Salesforce.com Agentforce Delivery, Integration, Data ODS Modernization & Agile Delivery, DevOps Collaboration.

Qualifications

• 5-10 years of enterprise business analysis experience supporting large-scale technology transformation initiatives.
• Strong experience gathering, documenting, and managing business and functional requirements.
• Experience supporting Salesforce.com implementations and enhancements.
• Working knowledge of Agentforce, AI platforms, automation technologies, or digital transformation initiatives preferred.
• Experience with MuleSoft, Talend, enterprise integrations, and data transformation projects preferred.
• Experience supporting Agile delivery methodologies and DevOps-based development organizations.
• Proven ability to facilitate stakeholder discussions and drive alignment across business and technology teams.
• Strong analytical, communication, documentation, and problem-solving skills.
• Demonstrated success supporting complex cross-functional programs with multiple stakeholders and delivery teams.

Benefits

• Comprehensive Medical Plan
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave