Senior Specialist, Billing
About the role
The Sr. Associate Professional Services Billing supports the day-to-day operations of the services organization by managing project workflows, billing processes, and vendor invoice administration within Certinia (formerly FinancialForce).
Responsibilities
- Manage project setup and maintenance within Certinia, ensuring accurate configuration of billing structures, rates, and revenue rules.
- Review and validate time and expense entries for completeness, accuracy, and policy compliance.
- Execute client billing processes, including invoice generation, adjustments, and reconciliations.
- Process and track vendor invoices, ensuring alignment with project budgets and contractual terms.
- Partner with project managers and finance teams to resolve billing discrepancies and improve workflow efficiency.
- Maintain data accuracy across systems to support reporting and audit readiness.
- Generate and manage client invoices in Certinia (T&M, fixed fee, milestone-based).
- Review project financials to ensure billing accuracy and readiness.
- Experience integrating AI into daily workflows for efficiency and accuracy.
- Partner with Project Managers to validate billable work and resolve discrepancies.
- Support revenue recognition processes in alignment with billing schedules.
- Collaborate with Finance on invoice cycles, adjustments, and collections support.
- Ensure vendor invoices are accurately reviewed, validated, and handled in accordance with approved project budgets and authorizations.
- Accurate allocation of vendor costs to projects within Certinia.
- Partner with Project Managers and Finance to resolve discrepancies and approval issues.
- Maintain oversight of vendor spend and support timely accruals as needed.
- Develop and maintain reporting frameworks and dashboards in Certinia and Salesforce to support Services and Finance leadership.
- Translate data into actionable insights and recommendations to improve billing accuracy, financial performance, and operational efficiency.
- Identify opportunities for reporting automation and process optimization to improve scalability and efficiency.
- Ensure data integrity and consistency across systems to enable reliable reporting and decision-making.
- Proactively surface variances, discrepancies, and performance gaps, and recommend corrective actions.
Requirements
- Bachelor's Degree or equivalent experience and / or military experience, overall 3+ years of experience in Certinia.
- Minimum of, 5+, years of experience in professional services, billing, accounts receivable, or project coordination.
- Working knowledge of the Salesforce platform and related reporting capabilities.
- Experience managing both client billing and vendor invoice processing in a project-based environment.
- Strong understanding of financial data management, including cost allocation and billing accuracy.
- Advanced proficiency in Excel (e.g., pivot tables, lookups, data analysis) and/or reporting tools.
- Strong attention to detail with a focus on data accuracy and process consistency.
- Must be a US Citizen.
Qualifications
- Ability to use AI tools (e.g., ChatGPT, Copilot) to enhance productivity, research, and communication.
- Strong communication skills.
Skills
- Ability to effectively utilize AI tools to streamline workflows, generate insights, and improve operational efficiency.
Benefits
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.
Pay
Presidio offers competitive compensation packages tailored to individual roles and qualifications. Details will be provided during the interview process.
Schedule
Full-time position with flexible working hours to accommodate project needs.