Senior Specialist, Account Management

Responsibilities

Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs.

Bridge relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service.

Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives.

Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions.

Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.

Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer’s issues, requests and initiatives.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 2-4 years of customer management experience, preferred
• Strong communication skills, preferred
• Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
• Demonstrated ability to work in a fast-paced, collaborative environment, preferred
• Highly motivated, creative, able to operate effectively within a team, preferred

Pay

Anticipated salary range: $57,000.00 - $81,600.00

Bonus eligible: No

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs