Senior Solutions Sales Engineer

About the role

Overview The Senior Solutions Sales Engineer is a senior technical expert who partners with Sales, Product, and Engineering teams in the design and delivery of advanced display system solutions. This role leads complex customer engagements, services as a technical escalation point, and contributes to display product strategy through market trends and field insights. This position is ideal for a highly experienced display professional who combines strong technical expertise with a consultative, business-focused approach.

Responsibilities

• Serve as the senior technical authority supporting high-value, complex, and first-of-kind display projects.
• Perform as Consultant, Architect, Design support, and collaborator.
• Partner with Sales teams to develop complete display solution designs, system configurations, and technical proposals.
• Function as the primary technical escalation point for internal sales and product specialists.
• Differentiate customer needs versus wants and develop creative, negotiable solutions that address essential requirements.
• Identify and understand all parties involved in negotiations, including roles, decision authority, personal styles, prior negotiation history, and factors influencing outcomes.
• Analyze market trends, customer feedback, and competitive technologies to support product improvement and roadmap development.
• Collaborate with Product, Engineering, and Manufacturing partners to define specifications for next-generation display solutions.
• Promote launch in new vertical specific products and solutions.
• Develop solution scope of work and designs for complex video display system solutions.
• Coordinate all custom project configurations with product engineering and manufacturing partners to price, quote, and develop project schedule timelines for complex display video display solutions.
• Lead post-installation technical reviews and recommend corrective actions or product enhancements.
• Develop standardized tools, documentation, and processes to improve efficiency and consistency in display solution quoting and design.
• Deliver technical training and enablement programs for internal teams and strategic channel partners.
• Support annual business planning efforts through technical insight, solution strategy, and inventory forecasting.
• Provide Global Account support and engagement.
• Represent the company as a technical subject matter expert at industry events and trade shows.

Requirements

• Bachelor’s Degree in Engineering, Electronics, Business or equivalent.
• Minimum 7 years’ experience in display solution design, applications engineering, or related technical roles.
• Proven experience supporting large-scale, high complexity display projects.
• Strong understanding of direct view LED (DVLED) technologies, processing, control systems, and mounting solutions.
• Experience developing display solution designs, system configurations, and technical proposals.
• Ability to influence technical decisions across sales, product, and engineering teams.
• Excellent communication skills with the ability to engage confidently with customers, partners, and executive leadership.
• Strong business and financial acumen related to solution design and margin considerations.
• Experience working with multinational customers and cultures.
• Be able to lift up to 50 pounds.
• Ability to travel up to 50%, including international travel.

Benefits

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.
• Financial protection for you and your family (life insurance and disability insurance).
• Rewarding and holistic wellness program.
• Training, professional development, and mentorship.
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal).
• Dynamic culture eager to innovate, enhance diversity, and work smarter.