Senior Solutions Engineer - Pre Sales (NYC)

Responsibilities

• Partner with AEs on complex enterprise and mid-market deals from discovery through close
• Lead deep technical discovery to understand customer documentation workflows, integrations, and success criteria
• Design and build custom demos, prototypes, and proofs-of-concept that directly unblock deals and accelerate decisions
• Present technical solutions to mixed audiences, from frontline engineers to executive buyers
• Translate customer requirements into clear technical specifications that engineering can realistically deliver
• Scope custom work with enough fidelity to inform pricing, timelines, and contract structure
• Partner with engineering leadership to estimate effort, assess feasibility, and flag risks early
• Identify technical debt, integration complexity, or maintenance concerns before deals are signed
• Cross-functionally enable Sales by serving as the go-to technical operator for complex deals
• Share customer and field insights to influence product roadmap and go-to-market strategy
• Build internal tools, templates, and processes that make technical selling more repeatable and scalable

Requirements

• Strong full-stack development experience (React, Node.js, APIs, databases)
• Proficiency in web technologies: HTML, CSS, JavaScript, modern frameworks
• Experience with documentation tools, MDX, or content platforms (strong plus)
• Comfortable reading and understanding codebases to assess integration complexity
• Experience with enterprise RFPs, security reviews, or procurement processes
• Experience scoping technical work and creating specifications for engineering teams
• 4+ years of software engineering experience in product or customer-facing roles with previous SE, sales engineering, or solutions consulting experience
• Background in fast-moving startup environments with high autonomy

Behavioral Competencies

• You'd rather ship a working prototype than a slide deck
• You understand how technical decisions impact deal economics
• You can run multiple complex deals simultaneously without dropping balls
• You can translate technical depth into business value for executives and explain business constraints to engineers
• You move fast and ship iteratively

Nice-to-Have

• Understanding of SaaS and usage pricing models and contract structures