Senior Solutions Engineer, Hyperscale

About the role

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

Responsibilities

As a QTS Senior Solutions Engineer for our Hyperscale sales team, you will be the primary technical resource for sales and operations. You will determine customer requirements during the evaluation stage of the sales process and will provide technical solutions. You will answer both business and technical questions from customers while demonstrating the benefits of products and services. You will be the direct interface with internal teams in order to assemble and present technical, contractual, and service order information to our customers.

What You Will Do

• Design complex hosting solutions and corresponding services, working with sales personnel in response to customer needs with minimal supervision.
• Present advanced technical concepts in a clear manner to customers through demonstrations, technical review, and design/proposal presentations.
• Effectively communicate requirements to technical and non-technical audiences.
• Collaborate with operational staff as it relates to initiatives that affect the Solutions Engineering Team.
• Respond to functional and technical elements of RFPs

Requirements

You will have five or more years of experience in Sales Engineering, preferably focused on custom designed solutions or applicable customer facing experience. You will have five or more years of experience specific with large enterprise and hyperscale colocation design to include mechanical and electrical design, power, cooling and networking is strongly preferred. Two or more years of experience working in data center infrastructure (space, power, connectivity) or equivalent experience. You will have a Bachelor's degree or equivalent professional experience. Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences (administrators to executives).

Qualifications

Ability to work under pressure with tight deadlines while supporting multiple projects simultaneously.

Skills

The following skills are desirable but not required:

• Experience with data center infrastructure (space, power, connectivity)
• Experience with large enterprise and hyperscale colocation design
• Experience with mechanical and electrical design
• Experience with power and cooling systems
• Experience with networking

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• Flexible spending and HSA accounts
• Paid holidays
• Paid time off
• Paid volunteer days
• Employee assistance program
• Tuition assistance
• Parental leave
• Military leave assistance
• QTS scholarship for dependents
• Wellness program
• Other company benefits