Senior Solutions Engineer - CJIS

Duties And Responsibilities

• Conduct pre-meeting discovery interviews with customer stakeholders to understand key technology, business and end user workflow requirements.
• Develop and present appropriate Imprivata solutions and implementation best practices in the form of customized presentations and demonstrations.
• Articulate business value of solution capabilities to C-level as well as technical audiences.
• Develop proposals and key success criteria for proof-of-concept (PoC) evaluations.
• Deliver and manage proof-of-concept (PoC) evaluations.
• Develop estimates, proposals and statements of work for professional and managed services engagements.
• Maintain proficiency with solution as it evolves and compares to competitive landscape.
• In collaboration with assigned Imprivata Sales Representatives, achieve strategic company objectives and territory revenue goals.
• Provide key enablement services to channel partners and assist them in selling and supporting Imprivata’s products and services.
• Provide trade show and demonstration support for marketing events.
• Research, compose, and deliver responses to RFI/RFPs and security questionnaires.
• Transition accounts post sale to Imprivata’s Professional and Managed Services teams.
• Frequent travel up to 50% of the time is expected and required.

Required Qualifications

• B.S. in Computer Science Engineering, or a related technical discipline.
• 7+ years relevant solutions engineering, consulting, or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT industry.
• Excellent verbal and written communication skills are essential.
• Experience staging and delivering technical demonstrations and proof-of-concept evaluations.
• Experience supporting multiple sales/account teams.
• Experience discussing, scoping, and estimating professional and managed services.
• Public safety technology experience highly preferred.
• Knowledge of CJIS Security Policy, Law Enforcement, Corrections, and PSAP/911 Operations preferred.
• Ability to work independently and collaboratively in a team environment.
• Residence within an hour’s commute to an airport, servicing major commercial airlines, is highly preferred.

Preferred Qualifications

• Microsoft Windows operating systems
• Directory Services and protocols such as AD, Entra ID, LDAP, HTTP, etc.
• Application/software virtualization technologies such as, Microsoft Terminal Services, VMware Workstation and View, Citrix and Azure Virtual Desktop
• Identity Management and Single Sign-On technologies
• Enterprise and SaaS-based software security technologies
• Networking and protocols such as SMTP, DNS, LDAP, HTTP, etc.
• Cloud architecture and computing such as Azure and Google Cloud
• Troubleshooting technical issues i.e.: ability to analyze log files
• Lead and deliver POCs and evaluations
• Cloud security and shadow IT monitoring
• Experience with frameworks such as MTIRE and /or NIST
• CISSP or other relevant cyber-security and/or cloud security certification

Pay

This position offers a total compensation range of $182,000 - $226,962 (inclusive of base salary and variable compensation, such as bonuses and incentives).

Schedule

Frequent travel up to 50% of the time is expected and required.