Senior Solutions Consultant, PLM (Mountain/Pacific)

Job Description

The Senior Solutions Consultant (SC) is an SME responsible for presales technical leadership of qualified sales opportunities, working closely with sellers to articulate, facilitate, and validate the technical value proposition of PTC’s solutions aligned to customer needs and strategic priorities. In addition to supporting pre-sales activities, they ensure a smooth transition from pre-sales to implementation and support the maintenance phase of the customer journey. SCs also capture market feedback on changing customer needs and communicate requirements for new technology and product solutions.

Key Responsibilities

• Customer Engagements and Validation – Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer’s needs and strategic priorities. Expected to lead and deliver tailored demonstrations, multi-day evaluations, and proof-of-concepts using PTC solutions.
• Customer Relationship Management – Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty.
• Technical Leadership and Sales Support – Lead technical validation aspects of sales opportunities, demonstrating product knowledge and industry expertise to drive successful engagements and technical closure.
• Business Development and Revenue Growth – Drive adoption of PTC solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth.
• Trusted Advisor – Provide expert technical advice based on industry, market, PTC and enterprise transformation knowledge.

Qualifications

• 8+ years of experience as a technical SME supporting an enterprise PLM software
• Enterprise Software, Implementation & Governance knowledge
• Product Development, Engineering, IT, Manufacturing, and Service process knowledge desirable
• PTC Solutions knowledge and experience preferred
• Educational: University Degree
• Majors: Engineering, Computer Science, or equivalent

What We Offer

• An opportunity to shape and refine the technical landscape within the organization
• Mentorship from seasoned architects and developers to accelerate professional growth
• A dynamic, innovative environment that encourages continuous learning, experimentation, and career advancement

Pay

The anticipated annual salary range for this position is between $103,500-$155,250. The anticipated annual salary range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting.

Benefits

• PTC carefully considers a wide range of factors when determining compensation.
• Actual compensation may vary based on a candidate's skills, qualifications, experience, and location.
• Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock.
• Certain roles may also be eligible for participation in our equity programs.
• Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy.

About the Role

Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.