Senior Solutions Consultant, Media and Entertainment

About the role

The Solutions Consulting team at Braze is a powerhouse group of technical storytellers. We operate at the intersection of technology, strategy, and narrative, pairing deep technical credibility with strong customer-facing storytelling to help teams confidently invest in Braze.

Responsibilities

• Lead complex pre-sales opportunities
• Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution
• Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences
• Design and support technical validations and POVs that build customer confidence in Braze capabilities
• Partner deeply across teams to drive outcomes
• Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans
• Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements
• Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early
• Grow team capability through mentorship and best practices
• Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices
• Raise the bar on quality, consistency, and customer-facing polish across the team
• Stay current and help customers adopt modern approaches
• Help customers understand how to adopt new capabilities practically, grounded in their data, channels, and operating model

Requirements

Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders
Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment
Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams
Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries
Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)

Qualifications

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $140,000/year, with an expected On Target Earnings (OTE) between $132,000-$200,000/year (including bonus or commission).

Skills

Strong written and verbal communication skills
Ability to present confidently to both technical and business stakeholders
Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment
Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams
Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries
Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)

Benefits

Braze offers a comprehensive Total Rewards package that includes:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze

Pay

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $140,000/year, with an expected On Target Earnings (OTE) between $132,000-$200,000/year (including bonus or commission).

Schedule

This role requires travel, up to 50% at peak times, and is based in our Chicago office.