Senior Solutions Consultant, Media and Entertainment

What You'll Do

• Lead complex pre-sales opportunities
• - Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution
• - Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences
• - Design and support technical validations and POVs that build customer confidence in Braze capabilities
• Persistently partner deeply across teams to drive outcomes
• - Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans
• - Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements
• - Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early
• Grow team capability through mentorship and best practices
• - Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices
• - Raise the bar on quality, consistency, and customer-facing polish across the team
• Stay current and help customers adopt modern approaches
• - Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Content Optimizer, AI Agents, and more
• - Help customers understand how to adopt new capabilities practically, grounded in their data, channels, and operating model

Who You Are

• Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders
• Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment
• Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams
• Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries
• Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)
• Interested in mentoring others and helping improve how the team sells and delivers value

What We Offer

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.

Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144) Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.