Senior Solutions Architect (VMware)
Rackspace Technology · Home, KS · Yesterday
EngineeringFull-time
About the role
We are seeking a Senior Solutions Architect with deep expertise in VMware technologies and infrastructure modernisation to support strategic sales opportunities across the Middle East region.
Key Responsibilities
- Develop trusted relationships with client executives and technical stakeholders, acting as both a business and technical advisor.
- Lead customer workshops focused on VMware technologies, private cloud adoption, data centre modernisation, hybrid cloud architectures, and platform transformation strategies.
- Design and position solutions leveraging VMware Cloud Foundation (VCF), vSphere, NSX, VMware Aria Suite, Tanzu, and complementary technologies.
- Assess customer requirements and develop solution architectures that address current and future business objectives.
- Lead complex presales engagements, coordinating with Subject Matter Experts (SMEs), Product Management, Sales, and Delivery teams.
- Produce high-quality proposals, RFI/RFP responses, bids, and Statements of Work (SoWs) that clearly articulate customer requirements, solution designs, project scope, and delivery effort.
- Provide specialist guidance on VMware platforms, migration strategies, infrastructure transformation, and hybrid cloud adoption.
- Identify buying signals, compelling events, key stakeholders, and potential barriers to successful sales outcomes.
- Anticipate and address technical and commercial objections, reducing customer risk and increasing confidence in Rackspace solutions.
- Advise customers on infrastructure operations, platform governance, cloud strategy, and transformation roadmaps.
- Estimate project effort, resource requirements, and delivery approaches using Agile, Waterfall, or hybrid methodologies.
- Maintain accurate pipeline, opportunity, and customer engagement information within Salesforce.
- Contribute to the development of the wider solutions organisation through mentoring, knowledge sharing, and technical leadership.
Required Qualifications & Experience
- Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or a related discipline; alternatively, 10+ years of relevant experience in technical presales, consulting, or solution architecture.
- Extensive experience designing enterprise infrastructure and VMware-based solutions.
- Strong understanding of datacentre and infrastructure modernisation strategies, including virtualisation, workload migration, consolidation, private cloud, and hybrid cloud adoption.
- Proven expertise across VMware technologies, including: VMware Cloud Foundation (VCF), vSphere, vCenter, NSX, VMware Aria Operations and Automation, and VMware Tanzu.
- Strong knowledge of enterprise infrastructure architectures, including compute, storage, networking, and security.
- Experience designing highly available, scalable, resilient, and secure virtualised environments.
- Understanding of disaster recovery, backup, business continuity, and infrastructure resilience solutions.
- Familiarity with infrastructure automation and orchestration tools such as Terraform, Ansible, Aria Automation, or similar technologies.
- Knowledge of Kubernetes and container platforms, particularly VMware Tanzu, is advantageous.
- Demonstrated success solving complex technical challenges within enterprise VMware, virtualisation, or hybrid cloud environments.
- Strong commercial awareness and the ability to navigate complex customer engagements and negotiations.
- Advanced understanding of industry trends relating to virtualisation, private cloud, hybrid cloud, and data centre transformation.
- Experience using solutioning and presales tools, including Salesforce, proposal management, project scoping, and assessment frameworks.
- Exceptional communication, presentation, whiteboarding, analytical, and problem-solving skills.
- Strong organisational and time-management skills with the ability to balance multiple opportunities and strategic initiatives.