Senior Solution Architect

About the role

Chevron is looking for an experienced technology leader to help shape the future of customer engagement across the enterprise. In this role, you will lead the architecture and integration of Microsoft Dynamics 365, Power Platform, Azure, SAP, and digital commerce platforms to deliver connected customer experiences and support business transformation initiatives.

Responsibilities

• Define end-to-end solution architecture for Dynamics 365 (Sales, Customer Service, Customer Insights/Marketing) integrated with Azure.
• Own architectural decisions across CRM, integration, data, and digital channels.
• Ensure alignment with enterprise architecture standards, scalability, and long-term maintainability.
• Architect integrations between Dynamics 365, SAP ERP and Commerce Cloud platforms.
• Design data models and data flows for customer 360, master data management (MDM), and analytics use cases.
• Enable seamless integration using Azure services (APIs, event-driven architecture, integration patterns).
• Lead architecture for customer-facing and internal capabilities: Sales, Marketing, Service.
• Guide development teams in implementing cloud-native solutions using Azure (App Services, Functions, APIs, Data Services).
• Evaluate build vs. buy decisions and define integration patterns across systems.
• Provide oversight for solution delivery, quality, and technical risk management.
• Partner with business stakeholders, product owners, and domain architects (CRM, SAP, Commerce).
• Collaborate with enterprise architecture to align with target-state architecture and roadmap.
• Mentor engineers and architects; drive best practices across the team.

Requirements

• 10+ years in solution architecture or enterprise application design.
• Proven experience delivering Microsoft Dynamics 365 CRM and Power Platform solutions (Sales, Marketing, Service).
• Strong background in Azure cloud architecture and integration patterns.
• Experience integrating CRM platforms with: SAP ERP (especially master data, orders, pricing, finance integration) and digital commerce platforms (e.g., SAP Commerce Cloud).

Skills

• Deep expertise in: Dynamics 365 (Dataverse, Customer Insights, Sales/Service modules) and Azure services (API Management, Functions, Logic Apps, Data Factory, Event Grid, Service Bus).
• Integration patterns (REST APIs, event-driven, messaging).
• Strong understanding of: Data modeling, MDM, and enterprise data architecture, Microservices, API-first design, cloud-native architecture patterns.
• Hands-on understanding of: Sales, Marketing, and Service processes, End-to-end customer lifecycle and CRM-driven transformation, Exposure to Order-to-Cash (OTC) and customer-facing commerce processes.

Qualifications

• Preferred: Experience with large-scale CRM transformations, Experience with CDP, AI/ML use cases, or personalization platforms, Familiarity with B2B and B2C marketing ecosystems.

Additional Information

Relocation is not offered for this role. Only local candidates will be considered. Expatriate assignments will not be considered. Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.