Senior Software Engineer - Site Reliability Engineering
About Snapsheet
Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process - delivering faster, modern experiences for claims organizations of all sizes.
About the role
As a Senior Site Reliability Engineer (SRE) at Snapsheet, you will play a critical role in ensuring our technology is reliable, scalable, and efficient while empowering our development teams to be more productive. This is a 100% hands-on role, involving both infrastructure management and software development. Our SREs bring the expertise of a software engineer, combined with deep knowledge of deployment, provisioning, and automation technologies to drive operational excellence. You'll focus on automating processes, optimizing systems, and enabling seamless scalability, all while balancing short-term solutions with long-term strategy. If you're passionate about building reliable systems, streamlining operations, and making a lasting impact, we'd love to hear from you!
Responsibilities
- Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents
- Build, maintain, and support core applications
- Build and operate our core internal observability platform
- Monitor our systems for capacity, performance, and troubleshooting issues
- Partner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clients
- Work directly with developers to identify and implement improvements in the development lifecycle and deployment process
- Automate processes to enhance deployment efficiency and system reliability
- Contribute across multiple development teams, supporting a variety of projects
- Ensure Snapsheet’s technology stack remains resilient, scalable, and high-performing
Requirements
- BS in Computer Science, Computer Engineering, or a related field
- 5+ years as a full-stack software engineer
- Experience building and maintaining scalable, resilient services
- Proficiency in one or more programming languages, with a strong preference for Ruby on Rails and Typescript
- Experience with the following:
- Managing and scaling infrastructure on AWS
- CI/CD frameworks (GitHub Actions, CircleCI, Jenkins, etc)
- Backend development using Ruby on Rails or similar frameworks
- Deep understanding of web technologies (HTTP, cookies, caching, ES6, HTML5, Progressive Web Apps, etc.)
- Tooling, automation, and system monitoring for performance optimization
- Designing and building developer tooling
Bonus Skills
- Strong experience with infrastructure as code tools
- Expertise in serverless infrastructure
- Experience with GitHub Actions and/or CircleCI
Technologies we use
- Infrastructure: CDKTF, S3, Redis, Elasticsearch, Lambda, Docker, CloudFront, RDS, Terraform
Benefits
- Comprehensive medical plans through Blue Cross Blue Shield (3 options), with HSA contributions for high-deductible plan enrollees
- Two dental plans and one vision plan
- Company-paid Short Term Disability, Long Term Disability, and Life Insurance
- Voluntary benefits: Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance
- 401(k) with a 4% company match
- Employee Assistance Program (EAP) with 6 sessions per life incident
- Flexible PTO and 7.5 company-observed holidays
- In-person connection points throughout the year including our annual Summit and Roadshows
- Snapsheet SWAG and surprise mailers
- Health and wellness campaigns
Pay
For this position, the base salary range is $130,000 - $165,000. While this range serves as a guideline, your actual compensation will reflect your unique experience, skill set, and location.
Snapsheet is currently unable to accept applications for candidates who reside in the following states: Alaska, California, Montana, North Dakota, New York, Rhode Island, Vermont, and Wyoming. We are unable to sponsor applicants for work visas for this position at this time.