Senior Software Engineer, Site Reliability

About Us

Parabola is a workflow builder that makes it easy to organize and transform messy data from anywhere—even PDFs, emails, and spreadsheets—so that forward‑thinking teams can automate the work they thought would always be manual. Teams at fast‑moving companies like Brooklinen, On Running, and Flexport use Parabola to save hundreds of hours and finally take on projects that used to feel out of reach. Whether it’s reconciling inventory across multiple 3PLs, auditing invoices, or manually exporting the same report every Monday, Parabola gives teams the power to automate it—all without needing engineering support. Parabola is backed by OpenView Partners, Matrix Partners, Thrive Capital and more.

About the Role

As a Senior Site Reliability Engineer on our rapidly growing team, you’ll measure how well our software is working, and from that baseline propel us towards high‑impact improvements that our customers value. Given our small team, your work might span performance, developer experience, security & compliance, and foundational architecture work. You’ll also be on‑call and will improve our technical operations, learning as we go.

Responsibilities

• Monitor our core business‑logic software, both via on‑call and in non‑urgent situations: describe existing behavior and define SLOs or SLAs.
• Extend and monitor our infrastructure stack to support business‑critical usage.
• Maintain both a mental and a reified model of our systems to estimate risk, plan projects, and debug efficiently.
• Collaborate with engineering and leadership, providing clear expertise in site reliability.
• Work on our core orchestration logic that runs tens of thousands of workflows simultaneously; recently rebuilt on Temporal.
• Advise multiple major backend engineering projects from planning through release, joining them as needed.
• Optimize services for scalability, stability, and observability as the customer base grows.
• Improve developer experience in tactical ways and enhance overall engineering processes, especially regarding LLM coding agents.

Requirements

• 5+ years of SRE, DevOps, or platform engineering experience.
• Proven record of building efficient, performant, and easy‑to‑extend systems.
• Experience maintaining quantitative site‑reliability metrics and exercising judgment on appropriate SLOs/SLAs.
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes) and Linux.
• Experience implementing and managing AWS infrastructure.
• Strong communication skills; comfortable asking for help and providing it.
• Willingness to work hybrid out of our NYC or SF office ~3 days a week.

Nice To Haves

• Experience with Temporal.
• Experience building AI platforms or the tooling and systems behind AI products.
• Familiarity with Kubernetes/Helm (we use Amazon EKS).
• Experience implementing and deploying infrastructure‑as‑a‑service (IaaS) tools for production cloud environments.
• Experience managing CI/CD pipelines for multiple environments and improving developer experience.
• Experience building cloud storage or data‑modeling products.
• Experience working at early‑stage startups.

Pay

Salary Range: $180,000 – $200,000 (based in San Francisco and New York). The salary depends on factors such as years of experience, interview performance, and anticipated responsibilities. Compensation includes equity and premium health and wellness benefits as part of Parabola’s competitive total package.