Senior Software Engineer - Post-Purchase Experiences

About the role

Lululemon Engineering is dedicated to building secure, reliable, and performant products for our guests and partners. We embrace the philosophies of Agile, DevOps, and SRE to accelerate our development process and provide the most enjoyable, inclusive, and supportive work environment possible.

Core Responsibilities

• Lead the design and implementation of complex software systems and features spanning multiple services and components, establishing technical direction for the Lower Funnel area including API design standards, data modeling approaches, and integration patterns while ensuring solutions meet scalability, reliability, and performance requirements.
• Drive technical decisions with broad impact across multiple teams including architecture patterns and technology selections, conduct high-impact code reviews focusing on system design and long-term maintainability, and establish engineering standards and best practices adopted across the domain including testing strategies and deployment procedures.
• Mentor engineers at multiple levels providing guidance on advanced technical concepts and career development, partner with product and business stakeholders on technical strategy and roadmap planning and represent engineering perspective in cross-functional initiatives while leading incident response for critical production issues.
• Drive implementation approaches and coding practices for the domain in collaboration with engineering leadership and product management
• Establish and enforce coding standards, security, testing, and engineering best practices across multiple teams in domain
• Lead code quality and design reviews across teams ensuring technical alignment with organizational standards and focusing on implementation quality, security, performance, and long-term maintainability
• Mentor engineers at all levels, providing guidance on technical concepts and leadership
• Partner with stakeholders to define technical requirements, evaluate implementation options, and align engineering with business outcomes
• Provide technical input and implementation perspectives to architects on system design and integration approaches
• Lead implementation of complex systems and features spanning multiple services within established architectural frameworks and make decisions with minimal supervision
• Write exemplary code demonstrating engineering best practices in critical systems as technical reference for teams
• Perform reliability monitoring and support as needed to ensure products meet guest expectations
• Debug and resolve critical production issues across complex distributed systems demonstrating deep technical expertise
• Lead incident response for major production issues including coordination and post-mortem facilitation
• Provide an escalation point and participate in on-call support rotations

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related technical field; Master's degree beneficial, or equivalent experience
• 6-10 years of software development experience, building complex systems and driving technical initiatives across teams, or equivalent, ideally in an enterprise organization
• Expertise with Single Page Web Apps built on React, JavaScript, Node.js, Webpack and Next.js stack
• Previous experience developing GraphQL APIs
• Experience testing JavaScript applications from Unit to E2E
• Understanding of web technologies (HTTP, SSL, Headers, Cookies, TCP, Caching)
• Experience with CDNs / caching / security / routing rules / etc
• Experience with application observability, system-level design, performance
• AWS, CI/CD experience and familiarity with IaC and Proxy servers
• Experience and interest in DevOps principles and best-practices
• Ability to learn, understand, and work quickly with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space
• Experience developing solutions for retail or eCommerce businesses and other relevant domains such as manufacturing & logistics, supply chain, or corporate shared services

Must Haves

• Possess an entrepreneurial spirit and continuously innovate to achieve great results
• Communicate with honesty and kindness and create the space for others to do the same
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure
• Foster connection by putting people first and building trusting relationships
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously