Senior Software Engineer, Platform

About The Role

Chime is looking for a Senior Software Engineer to own the messaging, caching, job processing, and workflow platforms that keep services talking to each other. The Messaging Platforms team sits between infrastructure and product. We build the frameworks, libraries, and operational patterns that let product engineers move quickly without having to carry the full complexity of messaging.

• Messaging and job processing — local and distributed async processing, service-to-service communication, and reliability work
• Caching — Redis governance, usage patterns, and operational tooling
• Workflow orchestration — running and improving the platforms teams use for scheduled jobs and long-running workflows (Temporal, Cronitor)
• Shared Rails tooling — logging, tracing, security, PII masking, schema enforcement, and other shared concerns
• AI-enabled engineering — finding practical ways to help Chime engineers use AI more effectively: automation, agent-ready tooling, platform capabilities that make AI-assisted development safer

Responsibilities

You'll Work On Messaging and job processing — local and distributed async processing, service-to-service communication, and reliability work

• Caching — Redis governance, usage patterns, and operational tooling
• Workflow orchestration — running and improving the platforms teams use for scheduled jobs and long-running workflows (Temporal, Cronitor)
• Shared Rails tooling — logging, tracing, security, PII masking, schema enforcement, and other shared concerns
• AI-enabled engineering — finding practical ways to help Chime engineers use AI more effectively: automation, agent-ready tooling, platform capabilities that make AI-assisted development safer

Requirements

The base salary offered for this role and level of experience will begin at $187,000.00 and up to $259,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits.

Qualifications

The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Skills

• Solid understanding of async and synchronous data-sharing patterns — pub/sub, RPC, caching, and when to use each
• Strong Ruby/Rails experience; Python or Go is a bonus
• Familiarity with AWS (ElastiCache, SNS/SQS) and infrastructure tooling like Terraform, Helm, Kubernetes, and Docker
• Experience with large-scale production systems and the tradeoffs that come with them
• Comfort working in CI/CD environments
• Track record of shipping production systems as part of a team
• Comfortable working with engineers and helping them solve problems

Benefits

• In-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
• Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
• Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
• Generous vacation policy and company-wide paid days off.
• Annual wellness stipend to use towards eligible wellness related expenses.
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents.
• Access to family planning reimbursement.
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress.

Pay

The base salary offered for this role and level of experience will begin at $187,000.00 and up to $259,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits.

Schedule

The base salary offered for this role and level of experience will begin at $187,000.00 and up to $259,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits.