Senior Software Engineer, ML Platform

About the role

We're seeking a software engineer to join our Infrastructure team and lead the evolution of our ML Platform. This role is crucial for building reliable, scalable, and developer-friendly systems for model experimentation, training, evaluation, inference, and retraining that power underwriting and other ML-driven products for small businesses.

Responsibilities

• Turn notebooks into software. Decompose data scientist training/inference notebooks into reusable, tested components (libraries, pipelines, templates) with clear interfaces and documentation.
• Create developer-friendly ML abstractions. Build SDKs, CLIs, and templates that make it simple to define features, train/evaluate models, and deploy to batch or real-time targets with minimal boilerplate.
• Build our real-time ML inference platform. Stand up and scale low-latency model serving.
• Expand batch ML inference. Improve scheduling, parallelism, cost controls, observability, and failure/rollback for large-scale batch scoring and post-processing.
• Own and expand the feature store. Design offline/online feature definitions, high read/write throughput, and consistent offline/online semantics.
• Platform reliability and observability. Instrument training/inference for latency, throughput, accuracy, drift, data quality, and cost; build alerting and dashboards; drive incident response and postmortems.
• Underwriting infrastructure partnership. Support production batch and real-time underwriting systems in collaboration with Data Science; collaborate on model interfaces, SLAs, safety checks, and product integrations.

Requirements

• 5+ years of software engineering experience, including experience on ML platform/MLOps systems (training, deployment, and/or feature pipelines).
• Strong Python; solid software design and testing fundamentals.
• Proficiency with SQL; hands-on Spark/PySpark experience.
• Knowledge of ML fundamentals—probability & statistics, supervised vs. unsupervised learning, bias/variance & regularization, feature engineering, model evaluation metrics, validation strategies, and production concerns like drift, stability, and monitoring.
• Expertise with modern data/ML stacks—AWS, Databricks (workflows, lakehouse, MLflow/registry, Model Serving), and Airflow (or equivalent orchestration).
• Experience building real-time systems (service design, caching, rate limiting, backpressure) and batch pipelines at scale.
• Practical knowledge of feature-store concepts (offline/online stores, backfills, point-in-time correctness), model registries, experiment tracking, and evaluation frameworks.
• Strong problem-solving skills and a proactive attitude toward ownership and platform health.
• Excellent communication and collaboration skills, especially in cross-functional settings.

Bonus points

• Databricks experience (MLflow, Model Serving).
• Experience with feature stores (e.g., Tecton, Feast) and streaming (Kafka/Kinesis).
• Experience with fintech, risk, or underwriting systems; familiarity with model safety checks, rejection/override flows, and auditability.
• Background with A/B testing platforms, shadow/canary deployments, and automated rollback.
• Experience with low-latency inference systems.

What We Offer

• Salary Range: $220k - $265k
• Equity grant
• Medical, dental & vision insurance
• Work from home flexibility
• Unlimited PTO
• Commute benefits
• Free lunches
• Paid parental leave
• 401(k)
• Employee assistance program