Senior Software Engineer, Enforce - Safety Processing

About the role

The Safety Processing team builds the infrastructure and decision systems that enable accurate, efficient, and fair content moderation at scale. Keeping our users safe is foundational to everything we do. The Enforce Squad is a newly formed squad within Safety Processing, responsible for the systems that translate safety decisions into real-world actions such as bans, warnings, content removal, and legally mandated reporting.

Responsibilities

• Own high impact projects within a complex distributed system from end-to-end that help Safety at Discord scale.
• Improve production services that process millions of enforcement decisions per day, including participating in the team's 24/7 on-call rotation.
• Apply an adversarial mindset to enforcement systems to anticipate abuse patterns, edge cases, and failure modes in systems that must be accurate, fair, and legally compliant.
• Partner with Trust & Safety, Policy, ML, Data Science, and Legal teams to deliver enforcement changes ranging from policy updates to compliance-critical pipeline improvements.
• Contribute to measurement foundations by working with Data Science to define and baseline enforcement metrics like recidivism rate, over-enforcement rate, and unintended churn.

Requirements

• 4+ years of professional software engineering experience with a focus on backend services and infrastructure.
• Strong programming skills in Python.
• Experience building and operating distributed systems and production services at scale (use GCP, PostgreSQL, Redis, Pub/Sub, KKV, and gRPC).
• Demonstrated ability to own projects end-to-end and deliver results on time, including in ambiguous or transitional environments.
• Strong debugging skills and ability to navigate complex, multi-service codebases.
• Many of our systems have deep interdependencies. Demonstrated adversarial thinking. The ability to anticipate misuse, edge cases, and system vulnerabilities in systems that bad actors are actively trying to circumvent.
• Experience being in 24/7 on-call rotations.
• Excellent collaboration and communication skills, including experience working across Trust & Safety, Policy, Legal, or Operations stakeholders.

Qualifications

• Experience with content moderation, trust & safety, enforcement infrastructure, or related problem domains.
• Familiarity with Rust.
• Experience with legally mandated reporting pipelines or compliance-sensitive systems.
• Experience with workflow automation or decision systems, particularly handler-based or rules-driven enforcement architectures.
• Experience with observability tooling, defining SLOs, building dashboards, and instrumenting distributed systems with Datadog or similar.

Skills

• Experience with Gen AI products, like Claude Code, as part of your daily workflow.

Benefits

Relocation assistance may be available to the San Francisco Bay Area. This role requires either one week per month in a Los Angeles co-working space, or two days per week at our San Francisco Bay Area office.

Pay

The US base salary range for this full-time position is $196,000 to $220,500 + equity + benefits.

Schedule

This position is US-based only. We are seeking candidates located in the Los Angeles area (Los Angeles, Orange, Riverside, San Bernardino, or Ventura Counties) or the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties).