Senior Software Engineer, Developer Experience
Voice AI Space · New York, NY · 2 days ago
Engineering$200k–$400k/yrFull-time
About the role
We're looking for a Senior Software Engineer to help build and evolve our internal developer platform—everything from CI/CD and release automation to observability standards, platform tooling, and developer workflows that remove friction.
Responsibilities
- Identify workflow bottlenecks (build/test/release/local dev) and build tools that measurably reduce toil.
- Create and maintain “golden paths” like service templates, CLIs, libraries, and automation that teams rely on.
- Ci/CD & release engineering
- Design reusable CI pipelines and deployment workflows that are fast, safe, and easy to adopt across teams.
- Improve reliability of builds and tests (flake reduction, hermeticity, caching) and drive down cycle time.
- Support progressive delivery patterns (canary / blue-green) and safe rollback mechanisms.
- Observability & operational excellence
- Establish shared observability primitives (metrics/logs/traces), standards, and libraries so services are production-ready by default.
- Partner with product engineers to improve operability: SLOs, alerting hygiene, dashboards, incident learnings.
- Infrastructure foundations
- Build and improve core platform capabilities that make it easy to run and scale services.
- Own the systems you build end-to-end and help keep them healthy in production, improving reliability over time.
Requirements
- 4+ years building production software, with meaningful experience in platform / devtools / infrastructure (or adjacent SRE/release engineering).
- Strong coding ability in at least one systems/productivity language (e.g., Python, TypeScript/JS), and comfort building developer-facing tooling (CLIs, libraries, automation).
- Hands-on experience with CI/CD systems and designing pipelines that are scalable and reusable across many repos/services.
- Practical experience with observability in production systems (instrumentation, alerting, dashboards, incident response).
- Comfort with containers and modern cloud infrastructure (e.g., Docker/Kubernetes and related tooling).
- A track record of improving developer experience through measurable outcomes (faster builds, fewer flakes, safer deploys, fewer incidents).
- Strong cross-team collaboration and communication—especially writing clear docs and driving adoption.
Qualifications
- Experience with monorepos and build systems and/or large-scale CI performance work.
- Experience building internal platforms: service templates, paved-road deployment, self-serve environments, developer portals.
- Infrastructure-as-code experience (e.g., Terraform) and a security-minded approach to supply chain (provenance, secrets, least privilege).
- Experience applying AI-assisted tooling to make engineers dramatically more effective.
Skills
- Strong coding ability in at least one systems/productivity language (e.g., Python, TypeScript/JS), and comfort building developer-facing tooling (CLIs, libraries, automation).
- Hands-on experience with CI/CD systems and designing pipelines that are scalable and reusable across many repos/services.
- Practical experience with observability in production systems (instrumentation, alerting, dashboards, incident response).
- Comfort with containers and modern cloud infrastructure (e.g., Docker/Kubernetes and related tooling).
- A track record of improving developer experience through measurable outcomes (faster builds, fewer flakes, safer deploys, fewer incidents).
- Strong cross-team collaboration and communication—especially writing clear docs and driving adoption.
Benefits
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retail Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Daily lunches and snacks in the office to keep you at your best