Senior Software Engineer, Core Infrastructure

About the role

The Core Infrastructure team makes the rest of Nooks fast. We're going from one product to many — Sequencing, Dialer, Agent Studio, Coaching — and our data layer, observability, and developer tooling have to scale with that. The dialer alone runs ~100M calls a week, and reps spend 4+ hours a day in the product.

Responsibilities

• Build infrastructure that makes every product team faster.
• Data models, APIs, observability, CI/CD — pick the area, own it across the company.
• Keep the rails on while we go multi-product.
• Capacity, reliability, cost.
• Set the standards other teams build against.
• Mentor others on the team. Run code and design reviews, and pair on the hardest problems.

Requirements

Based in San Francisco, excited to be in-office 3+ days per week.

Qualifications

• 5+ years of engineering experience, with depth in distributed systems, databases, or developer infrastructure.
• Production experience scaling systems through real growth (10x, 100x), and the scars that come with it.
• Strong opinions, held loosely, about what good developer experience looks like inside a fast-moving product team.
• Comfortable being the engineer everyone else calls during an incident.
• You make the rest of the team faster.

Skills

We don't care which exact stack.

Benefits

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.

Pay

Top-of-market compensation.

Schedule

Based in San Francisco, excited to be in-office 3+ days per week.