Senior Software Engineer, Backend (AI Agent)

Job Responsibilities

• Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models.
• Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions.
• Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.
• Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability.
• Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.

Qualifications

• Required: Bachelor's degree in Computer Science or a related field.
• Required: 5+ years of experience in backend system architecture, cloud services, or related technology fields.
• Required: Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST.
• Required: Previous experience working with Virtual Agent or AI Agent systems.
• Required: Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases.
• Required: Experience in containerized application deployment using Kubernetes and Docker in microservices architectures.
• Required: Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards.

Why Join Us

Role Responsibilities:

• Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models.
• Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions.
• Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.
• Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability.
• Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.

Hiring Company

Cresta

Cresta is a $1.6B enterprise AI platform born out of the Stanford AI Lab, transforming how Fortune 500 companies run their contact centers.

How to Join Jobright TNT

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1. Apply to your first Jobright TNT role.
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3. If qualified, your application is directly recommended to the employer.
4. Once accepted into TNT, you may be:
• Invited to apply for other exclusive TNT-only roles.
• Invited to private, invite-only hiring events with top startups.

You will be notified of your TNT selection result.

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