Senior Software Engineer, Backend (AI Agent)

About The Role

Cresta is seeking a Senior Software Engineer to ensure that our AI Agents are backed by the most reliable and scalable server solutions. This role involves designing and maintaining the server architecture that handles real-world, high-volume interactions and ensuring high availability and performance.

Responsibilities

• Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models.
• Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions.
• Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.
• Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability.
• Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.

Qualifications

• We value a Bachelor’s degree in Computer Science or a related field.
• 5+ years of experience in backend system architecture, cloud services, or related technology fields.
• Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST.
• Previous experience working with Virtual Agent or AI Agent systems.
• Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases.
• Experience in containerized application deployment using Kubernetes and Docker in microservices architectures.
• Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards.

Perks & Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family.
• Flexible PTO to take the time you need, when you need it.
• Paid parental leave for all new parents welcoming a new child.
• Retailer savings plan to help you plan for the future.
• Remote work setup budget to help you create a productive home office.
• Monthly wellness and communication stipend to keep you connected and balanced.
• In-office meal program and commuter benefits provided for onsite employees.

Compensation

• Cresta offers competitive, location-based pay that reflects the market and what each individual brings to the table.
• The posted base salary range represents what we expect to pay for this role in a given location.
• Final offers are shaped by factors like experience, skills, education, and geography.
• In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
• Salary Range: $205,000–$270,000 + Offers Equity