Senior, Software Engineer

Join a high-performing Mainframe Support team responsible for the stability and enhancement of business-critical store applications. The role provides exposure to multiple business domains including Finance, Inventory, Pricing, and Receiving while supporting more than 1,200 enterprise mainframe jobs. Team members are encouraged to identify improvement opportunities, contribute to application enhancements, and leverage emerging technologies such as AI and automation to improve operational efficiency.

About the team

Store Systems Technical Support: Our Mainframe Team is a high-performing, highly collaborative group responsible for supporting some of the most critical business processes across Walmart's store ecosystem. The team provides operational and application support for a broad portfolio of systems spanning Finance, Inventory Management, Pricing, Receiving, and other core store operations, ensuring stability and reliability for business-critical workloads. Supporting more than 1,200 mainframe jobs, the team plays a vital role in maintaining the flow of data and transactions that enable stores to operate efficiently every day.

Team members work across multiple domains, gaining exposure to diverse business functions and technologies while developing deep expertise in enterprise-scale systems. What sets this team apart is its culture of ownership and continuous improvement. Team members are encouraged not only to support applications but also to identify opportunities for process optimization, influence application enhancements, and drive meaningful change across the platforms they support. The team regularly partners with development, product, and business stakeholders to improve operational effectiveness and customer outcomes.

As emerging technologies continue to transform support operations, the team is actively exploring and implementing AI-driven solutions to streamline processes, reduce manual effort, accelerate problem resolution, and improve overall service quality. This creates unique opportunities for engineers to combine traditional mainframe expertise with modern automation and AI capabilities.

The team operates with a 24-hour follow-the-sun support model, with coverage shared between Bentonville (BV) and IDC teams. This structure provides continuous support while maintaining predictable schedules, with BV and IDC teams each covering dedicated 12-hour shifts.

Immigration sponsorship is not available for this role.

Responsibilities

This isn't a traditional support role. You'll be trusted to solve complex business problems, influence application improvements, contribute to modernization initiatives, and support systems that directly impact store operations worldwide. The role offers a unique blend of production support, engineering collaboration, application analysis, and innovation, making it an excellent opportunity for someone who enjoys both operational excellence and driving change.

Requirements

• Strong understanding of enterprise mainframe environments with experience in COBOL, CICS, DB2, JCL, Control M, Scheduler, and batch processing.
• Strong understanding of next generation data platforms to include GCP, SQL Server.
• Proven ability to analyze complex application flows, troubleshoot production issues, and collaborate with development teams to support modernization initiatives.
• Experience with automation, process improvement, and emerging technologies, including AI-assisted operational solutions.

Qualifications

• Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years’ experience in software engineering or related area.
• Option 2: 5 years’ experience in software engineering or related area.

Preferred Qualifications

• Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 1 year's experience in software engineering or related area.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career.

Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Benefits

• Competitive pay with incentive awards for performance.
• 401(k) match and stock purchase plan.
• Paid maternity and parental leave.
• Paid time off (PTO), including sick leave, holidays, and other purposes.
• Multiple health plans, including medical, vision, and dental coverage.
• Flexible working hours and a permanent transition to virtual work for most of the team.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor's degrees, English Language Learning, and short-form certificates. Eligibility requirements apply.

Pay

The annual salary range for this position is $90,000 - $180,000. Additional compensation includes annual or quarterly performance bonuses and stock for certain positions.

Schedule

The team operates with a 24-hour follow-the-sun support model, with coverage shared between Bentonville (BV) and IDC teams. Each team covers dedicated 12-hour shifts, providing continuous support while maintaining predictable schedules.

Location

2608 Se J St, Bentonville, AR 72716-3724, United States of America