Senior Software Engineer

Plenful is on a mission to transform healthcare operations from the inside out. Fresh off our $50M Series B and backed by Notable Capital, Bessemer Venture Partners, TQ Ventures, Susa/Kivu Ventures, and other leading investors, we’re building the category-defining AI workflow automation platform that healthcare teams rely on to operate smarter, faster, and more efficiently. Our technology empowers healthcare operators across hospital and health systems, pharmacies and payors to eliminate manual work, reduce administrative burden, and improve compliance, all while unlocking critical revenue to fund programs for their in-need patient populations. Built by healthcare operators for healthcare operators, Plenful is driven by a deep understanding of the challenges facing today’s care teams. We’re passionate about equipping healthcare workers with world-class tools that deliver real, measurable impact, and we’re proud to serve 90+ leading health systems across the country.

Responsibilities

• Contribute to the design and evolution of our workflow automation system, which runs across serverless and containerized environments and processes millions of tasks each month
• Implement scheduling, queuing, rate limiting, and retry logic for reliable and fair resource allocation
• Build components for state tracking, error handling, timeouts, and cleanup across distributed tasks
• Collaborate with DevOps to enhance observability, structured logging, tracing, and deployment automation
• Build and maintain integrations with SFTP, email, databases, spreadsheets, and REST APIs, including credential management and failure recovery
• Develop and operate file processing pipelines handling high data volumes across diverse formats (PDF, Excel, CSV, JSON)
• Work with healthcare data formats (HL7, X12, EDI) and collaborate with ML/AI teams on data pipelines for model training and inference
• Create and maintain webhook handlers, polling services, and event-driven workflows
• Take ownership of complex backend projects from design through deployment
• Participate in architectural discussions, propose improvements, and help drive high reliability and maintainability standards
• Contribute to reducing technical debt and improving operational efficiency
• Mentor junior engineers through code reviews and technical discussions
• Participate in incident response and postmortems with a focus on prevention and system resilience

Requirements

• 7+ years of professional software engineering experience
• Experience with distributed systems, workflow orchestration, automated systems, and event-driven pipelines at scale
• Strong database expertise: SQL, schema design, and performance optimization
• Solid computer science fundamentals (data structures, algorithms, system design)
• Experience with large-scale data pipelines
• Ability to take ownership of projects and collaborate effectively across engineering, DevOps, ML, and UX teams
• Proven experience improving reliability, performance, and maintainability in production systems
• Clear communication, both in technical discussions and documentation

Benefits

• Full medical, dental, and vision insurance for you and participation for your family
• 401(k) with 50% company match on the first 3% contributed
• Equity for every full-time employee
• Unlimited PTO
• $100/week daily lunch stipend
• $100/month wellness stipend
• $100/month commuter benefits for SF and NYC-based employees
• Paid parental leave

Schedule

Flexible hybrid work environment: remote-first, with two days per week in the San Francisco office for R&D roles.