Senior Software Engineer, Agent Studio

About the role

Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously. We're piloting with a small set of design partners. As a Senior Software Engineer, you'll build those agents and iterate with customers until they see impact on their bottom line.

Responsibilities

• Build AI agents that drive revenue, end to end.
• GM-level responsibility for your customers' revenue numbers.
• Build agents across the breadth of a sales rep's workday, including account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, and follow-ups.
• Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evaluations that prove they work.
• Work with customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.

Requirements

• 5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.
• Production experience with AI agents, such as shipping a prompt or tool change in response to a specific user complaint that same week.
• A strong foundation in something close to our stack (React, TypeScript, Node.js, Python).

Qualifications

• Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.
• High agency. Comfortable owning an outcome without a clear playbook.

Skills

• Strong foundation in something close to our stack (React, TypeScript, Node.js, Python).

Benefits

• Based in San Francisco, excited to be in-office 3+ days per week.

Pay

• Top-of-market compensation.

Schedule

• GM-level ownership of a 0-to-1 product line.

Company Culture

• A world-class team.
• Thirteen Olympiad medals across the team.
• Equal Employment Opportunity Statement.