Senior Site Specialist (Inventory Control) - First Shift

We need to produce HTML fragment with sections: Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. Key details: - Work Schedule: Standard Office Hours (40/wk) - Environmental Conditions: list of conditions (lift 40 lbs, GMP, cold room/freezers -22F/-6C, fluctuating temps, laboratory setting, office, some PPE required, strong odors, warehouse, will work with hazardous/toxic materials) - Shift: 8:00am - 5:00pm - Pay: $25.40/hr - About the role: "As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. How do we make an impact? Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs." - What will you do? (Responsibilities): list of duties: Use inventory/order management electronic systems to perform activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing; Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation; Analyzes/maintains/reconciles various reports to ensure contractual requirements are met; Proactively connect with the supervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes; Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation as required; Engage in process improvement activities; May perform other responsibilities as assigned by management. - How will you get here? (Education/Experience/Knowledge, Skills, Abilities): Education: High school diploma or equivalent required. Experience: 2 years of related experience within a laboratory setting is preferred. Experience working in customer service is also a plus. Knowledge, Skills, Abilities: Able to read, write, and speak English fluently; Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality. Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site. Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports. Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed. - Physical Requirements / Work Environment: Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc) Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, safety shoes (required for all colleagues), bump hats, and/or safety glasses. Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally. Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs. Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods. Ability to work in environments with varied temperatures (cold rooms, outside, etc.) Ability to work overtime, as needed. As a condition of your employment with Thermo Fisher Scientific, you must successfully complete and satisfy Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceed Thermo Fisher’s criteria. - Benefits: "We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!" Then later "Compensation And Benefits" section: hourly pay range estimated for this position based in Washington is $19.64–$25.90. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs; Employee assistance and family support programs, including commuter benefits and tuition reimbursement; At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy; Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan; Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount. We need to include Pay and Schedule sections only if posting actually states them. Pay: we have $25.40/hr (specific) and also a range $19.64–$25.90. The posting states Pay: $25.40/hr. So we can include Pay section with that. Schedule: Work Schedule Standard Office Hours (40/wk) and Shift: 8:00am - 5:00pm. So we can include Schedule section. Benefits: we have benefits details. So include Benefits. We need to avoid boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the EEO statement, accessibility line, apply today link, etc. We need to preserve all substantive information. So we need to include all the content about role, responsibilities, qualifications, etc. We need to decide on sections: About the role (maybe "About the role" or "About the position"? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those exact headings. We need to decide what content goes where. - About the role: The introductory paragraph about Thermo Fisher, Mission, Unity Lab Services. - Responsibilities: The "What will you do?" list. - Requirements: Could combine Education, Experience, maybe also Physical Requirements? But we have separate sections for Qualifications, Skills maybe. The instruction says we can use Requirements, Qualifications, Skills. We need to avoid thin sections. We could combine Education/Experience into Requirements, and Knowledge, Skills, Abilities into Skills. Or we could have Qualifications (education+experience) and Skills (knowledge, skills, abilities). Physical Requirements could be part of Requirements or maybe a separate section? But we don't have a heading for Physical Requirements; we could include under Requirements or maybe under Qualifications? The instruction only lists those example headings; we can also add other headings if needed? It says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we could also use other headings if needed, but better to stick to those. We can incorporate physical requirements into Requirements or maybe into a separate "Work Environment" but not required. Since we have a lot of content, we could put physical requirements under Requirements as well. We need to avoid creating sections with filler like "commensurate with experience". We have real content. Thus plan:

About the role

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. How do we make an impact? Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

Responsibilities

• Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
• Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation
• Analyzes/maintains/reconciles various reports to ensure contractual requirements are met
• Proactively connect with the supervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes
• Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation as required
• Engage in process improvement activities
• May perform other responsibilities as assigned by management

Requirements

Education: High school diploma or equivalent required.

Experience: 2 years of related experience within a laboratory setting is preferred. Experience working in customer service is also a plus.

Physical Requirements / Work Environment: Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc). Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, safety shoes (required for all colleagues), bump hats, and/or safety glasses. Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally. Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs. Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods. Ability to work in environments with varied temperatures (cold rooms, outside, etc.). Ability to work overtime, as needed. As a condition of your employment with Thermo Fisher Scientific, you must successfully complete and satisfy Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceed Thermo Fisher’s criteria.

Skills

• Able to read, write, and speak English fluently
• Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
• Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.
• Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
• Uses organizational skills to multi-task and meet due dates as needed.

Benefits

We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-th