Senior Site Reliability Engineering- CTJ- Secret (Cleared Environments)

Responsibilities

• Ensure 24x7 Service Reliability: Act as a Designated Responsible Individual (DRI) in an on-call rotation, leading incident response and resolution to maintain uptime and performance for Microsoft’s most critical services.
• Support and Automate Deployments: Execute and improve manual operations and deployments for our products, while designing automation to scale and streamline those processes across environments.
• Build Scalable Systems: Develop automation for monitoring, alerting, debugging, and deployment to reduce manual effort and accelerate safe, reliable delivery.
• Drive Compliance and Security: Ensure systems meet Microsoft’s standards for security, privacy, and accessibility, especially when onboarding new technologies.
• Lead Post-Incident Learning: Conduct postmortems, share insights, and implement solutions that prevent recurrence—fostering a culture of learning and continuous improvement.
• Collaborate Across Teams: Partner with engineering and product teams to align reliability goals with customer needs and deliver seamless user experiences.
• Stay Ahead Technically: Continuously invest in your technical growth to improve system availability, observability, and performance at scale.

Qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration
• Or Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration
• Or equivalent experience

Other Requirements

• Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements required for this role. These requirements include, but are not limited to, the following specialized security screenings.
• This role requires access to Microsoft Government cloud environments, including GCC Moderate (GCCM), GCC High (GCCH), and Department of Defense (DoD) environments.
• As a result, the successful candidate must be able to obtain and maintain the appropriate background investigations and customer screenings required for access to these environments.

Preferred Qualifications

• Doctorate Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration
• Or Master's Degree in Computer Science, Information Technology, or related field AND 6+ years technical experience in software engineering, network engineering, or systems administration
• Or Bachelor's Degree in Computer Science, Information Technology, or related field AND 8+ years technical experience in software engineering, network engineering, or systems administration
• Or equivalent experience
• 3+ years technical experience working with large-scale cloud or distributed systems