Senior Site Reliability Engineer (FedRAMP) - ThousandEyes(Hybrid)

About the role

As a FedRAMP Site Reliability Engineer (SRE) on the Cisco ThousandEyes FedRAMP team, you will lead the operations and architecture of our mission-critical Federal region, ensuring peak availability, performance, and security for high-volume data streams. You will implement an "everything-as-code" strategy to design and manage resilient AWS cloud-native services while maintaining rigorous compliance with FedRAMP standards through continuous auditing and automated security controls. By collaborating closely with development and security teams, you will optimize infrastructure for multi-region scale and proactively address complex operational challenges across the platform.

Responsibilities

• Maintain and operate services within a FedRAMP compliant environment.
• Design and manage resilient AWS cloud-native services using an "everything-as-code" strategy.
• Ensure continuous compliance with FedRAMP standards through auditing and automated security controls.
• Collaborate with development and security teams to optimize infrastructure for multi-region scale.
• Proactively address complex operational challenges across the platform.
• Support secure, seamless digital experiences for federal organizations.

Requirements

• Bachelor’s degree plus 7 years of related experience, or Master’s degree plus 4 years of related experience, or PhD plus 1 year of related experience, or equivalent related work experience.
• Experience building or operating infrastructure within highly regulated environments, including documented implementation of security controls and compliance requirements for frameworks such as FedRAMP, HIPAA, PCI-DSS, or SOC2.
• Ability to write high-quality code in Python, Go, or equivalent languages.
• Experience with Unix/Linux systems, including the kernel, system libraries, file systems, and client-server protocols.
• Knowledge of cloud providers, ideally AWS, and Infrastructure as Code skills, ideally with Terraform, Puppet, and Kubernetes.
• Must be a U.S. citizen due to the nature of the role and government requirements.

Preferred Qualifications

• Strong communication and documentation skills.
• Solid sense of ownership, drive, and attention to detail.
• Ability to build and implement scalable and well-tested solutions.
• Experience identifying and analyzing cybersecurity risks.
• Familiarity with security standard processes, vulnerability management, and incident response processes.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with Cisco matching contributions.
• Paid parental leave.
• Short- and long-term disability coverage and basic life insurance.
• Grants of Cisco restricted stock units, vesting over defined employment periods.
• Paid time away: 10 paid holidays per year, 1 floating holiday, 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness.
• Non-exempt employees: 16 days of paid vacation per year, accrued at 4.92 hours per pay period.
• Exempt employees: Flexible vacation time off with no defined limit (subject to business needs).
• 80 hours of sick time off provided on hire date and annually, with up to 80 hours carried forward.
• Optional 10 paid volunteer days per year.
• Annual bonuses for non-sales roles, subject to Cisco’s policies.

Pay

The starting salary range for this position in U.S. and/or Canada locations is $167,700.00 to $245,200.00, not including incentive compensation, equity, or benefits. Individual pay is determined by hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

The applicable full salary ranges for this position, by specific location, are:

• New York City Metro Area: $167,700.00 – $282,000.00
• Non-Metro New York State & Washington State: $149,100.00 – $250,900.00

Schedule

This role follows a hybrid work model with in-office attendance two days a week in the San Francisco, Seattle, Austin, or New York office.