Senior Manager, Site Reliability Engineering (FedRAMP) - ThousandEyes

About the role

This role follows a hybrid work model, with in-office attendance expected once a week in San Francisco, Seattle, Austin or New York. Meet the Team The Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering.

Responsibilities

• Manage and inspire a high-performing team to drive the strategic vision for our critical infrastructure, with a specific focus on maintaining and expanding FedRAMP-compliant systems.
• Oversee the architecture of secure, compliant operations, implementing rigorous standards for continuous monitoring, logging, and auditing across the entire platform.
• Collaborate closely with cross-functional product and security teams to integrate complex controls into our infrastructure while proactively adapting to evolving security threats.
• Serve as the technical authority who bridges the gap between operational excellence and high-stakes security, ensuring our services remain both resilient and ready for the most demanding industry requirements.

Requirements

• Bachelor's + 12 years of related experience, or Master's + 8 years of related experience, or PhD + 5 years of related experience, or equivalent related work experience.
• Total of 5+ years of experience building and supporting mission-critical services with a focus on automation, availability, and performance, and working on large-scale distributed systems including multi-tiered architecture.
• Experience implementing security controls, vulnerability management, and incident response processes within regulatory frameworks such as FedRAMP, NIST 800-53, HIPAA, PCI-DSS, or SOC2.
• Formulated a team's technical strategy and roadmap; collaborated and partnered effectively with several other teams to execute on shared goals.
• Must be a U.S. citizen as required to perform duties within a FedRAMP-compliant government environment.

Qualifications

• Strong understanding of the FedRAMP framework, its controls, and compliance requirements.

Skills

• Experience building and/or operating FedRAMP environments.

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.

Pay

The starting salary range posted for this position is $214,100.00 to $309,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Schedule

This role follows a hybrid work model, with in-office attendance expected once a week in San Francisco, Seattle, Austin or New York.