Senior Site Reliability Engineer
About Us
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact
The Role
As a Senior Site Reliability Engineer at Proofpoint you will develop a deep understanding of the various services and applications that come together to deliver Proofpoint’s next generation security products. You will contribute to the architecture to improve scalability, operability, service reliability, capacity, and performance. You will be responsible for provisioning, maintaining, and scaling our production services within server farms across multiple, world-wide data centers as well as AWS. We are looking for passion, curiosity, attention to details, taking pride in one’s work, taking ownership, and having ideas and opinions. If you’re an enthusiastic team player who cares about the infrastructure, remains calm in crisis, collaborates cross functionally, loves automation, then we want to talk to you.
Responsibilities
- Build long lasting, effective partnerships across the organization to foster collaboration between Product, Engineering and Operations teams.
- Participate in a 24x7, multi-site production infrastructure powering the Proofpoint services, including deployment, maintenance, troubleshooting, performance tuning, and security.
- Root-cause complex problems and involve multiple stakeholders, network, hardware and software that relate to scaling and performance.
- Ensure proper monitoring, alerting, capacity planning and reporting in the production environment.
- Contribute to the evolving design and architecture of reliable and scalable infrastructure.
- First line of defense during working hours should any alerts or incidents arise.
- Collaborate with product engineering teams to ensure Operations standards are observed, determine resource impacts for upcoming product deployments, and ensure successful product rollouts.
- Participate in an on-call rotation and be willing to jump on escalated issues as needed.