Senior Site Reliability Engineer

About the role

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey.

Responsibilities

• Define and track SLOs/SLIs/error budgets for critical healthcare services
• Build and maintain observability platforms (monitoring, logging, alerting, tracing) using Datadog and Azure Monitor
• Lead incident management processes using Rootly, including on-call rotations, runbooks, and post-incident reviews
• Automate operational toil through Infrastructure-as-Code (Terraform) and custom tooling
• Design and implement disaster recovery and business continuity strategies
• Collaborate with development teams to improve service reliability through architecture reviews and chaos engineering
• Optimize system performance, capacity planning, and cost efficiency for Azure infrastructure
• Ensure production systems meet HIPAA, SOC 2, and other regulatory requirements
• Maintain and improve CI/CD pipelines to support safe, rapid deployments
• Mentor junior engineers and foster a culture of reliability and operational excellence

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
• 4+ years in SRE, DevOps, or production operations roles
• 3+ years with Microsoft Azure (AWS/GCP a plus)
• Strong experience with observability tools (Datadog, Azure Monitor, Prometheus, Grafana, or similar)
• Experience defining and managing SLOs/SLIs and error budgets
• Proven incident management and on-call experience (Rootly or similar incident management platforms)
• Hands-on with Infrastructure as Code (Terraform) and CI/CD (Azure DevOps, GitHub Actions)
• Experience in regulated environments (healthcare/HIPAA preferred)
• Strong scripting skills (Python, Bash, PowerShell)
• Excellent communication and collaboration skills