Senior Site Reliability Engineer
About the role
NinjaOne is seeking a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization. The ideal candidate should have 10+ years of experience in DevOps and/or Site Reliability Engineering, 3+ years of experience with Java, .NET, or C++, intermediate-level Linux administration, scripting, and troubleshooting, and demonstrable knowledge of observability tools like New Relic, Splunk, and DataDog. Experience with AWS, cloud automation, and container technologies such as Fargate, Kubernetes, and CDK is preferred.
Responsibilities
- Diagnose and resolve complex application and infrastructure issues
- Participate in 24x7 on-call rotation, SCRUM, and deployment planning
- Perform Root Cause Analysis (RCA) and provide recommendations for application teams
- Ensure best-practice and security-minded architecture by influencing design decisions
- Create and maintain technical documentation and SOPs
- Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure
Requirements
- Intermediate+ level Linux administration, scripting, and troubleshooting
- Comprehensive experience with AWS (VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions)
- Experience with cloud automation and infrastructure-as-code (CloudFormation, Terraform, Helm, Ansible)
- Passionate about automation, security, and self-service environments
- Good understanding of containers, Fargate, Kubernetes, and distributed microservice architectures
- Hands-on experience with CI/CD and SDLC processes
- Effective communication skills, both verbal and written
Qualifications
- 10+ years’ experience in DevOps and/or Site Reliability Engineering roles
- Intermediate+ level Linux administration, scripting, and troubleshooting
- Comprehensive experience with AWS (Amazon Web Services)
- Experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible
- CDK a plus
- Passionate about automation, security, and self-service environments
- Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures
- Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
- Effective communication skills, both verbal and written
Skills
- Observability tools (New Relic, Splunk, DataDog)
- AWS (Amazon Web Services)
- Cloud automation and infrastructure-as-code (IaC) toolsets (CloudFormation, Terraform, Helm, Ansible)
- Containers, Fargate, Kubernetes, and distributed microservice architectures
- CI/CD and SDLC processes
- Communication skills (verbal and written)
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Life insurance coverage
- Unlimited PTO
Pay
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $160,000 - $240,000 per year. For roles based in New York, the base salary hiring range for this position is $160,000 - $240,000 per year.
Schedule
The position is open to remote working from home, with the option for a hybrid arrangement. NinjaOne has physical offices in Austin, TX and Tampa, FL.