Senior Site Development Manager

About the role

Serves as a senior-level education partner supporting oncology research sites across the network. Delivers targeted, just-in-time education based on site-specific needs, performance trends, and emerging gaps. Supports (but does not own) onboarding through supplemental education; site-specific onboarding/orientation remains the responsibility of the site. Collaborates closely with SCRI Quality and Training & Education teams to align content, priorities, and delivery approaches. Enhances site capability in key areas such as protocol execution, GCP compliance, and operational efficiency. Manages a flexible portfolio of sites based on complexity and education needs (not a fixed assignment model). Assess site-specific education needs based on performance data, audit trends, protocol complexity, and leadership feedback. Develop and deliver focused education sessions (virtual and/or onsite) to address identified gaps. Provide just-in-time education in response to emerging site needs, regulatory changes, or study-specific challenges. Reinforce critical concepts such as ICH GCP, protocol adherence, documentation standards, and patient safety. Own and continuously evolve the SCRI CRC Core Curriculum, aligning foundational and advanced training with regulatory expectations, quality insights, and site performance needs across the network. Partner with Research Site Partnership leaders and Quality team to identify performance gaps that require education intervention. Translate KPI trends (e.g., enrollment challenges, deviations, data quality issues) into actionable education plans. Support sites in implementing improvements through education, coaching, and follow-up reinforcement. Evaluate effectiveness of education through site feedback and performance improvement indicators. Partner with SCRI Quality team to align education with audit findings, CAPAs, and risk mitigation efforts. Collaborate with Training & Education team to ensure consistency with enterprise curriculum and avoid duplication. Contribute to development or refinement of standardized training materials based on recurring site needs. Serve as a bridge between enterprise education strategy and real-time site execution. Provide targeted onboarding support for new staff or new-to-research team members through role-based education. Deliver foundational and advanced topic training as needed (e.g., informed consent, AE/SAE reporting, source documentation) Serve as a subject matter resource for complex research operations topics. Stay current on regulatory guidance (FDA, ICH GCP), oncology trial trends, and best practices. Provide guidance during complex study start-up or execution phases when additional education is required.

Responsibilities

• Serves as a senior-level education partner supporting oncology research sites across the network.
• Delivers targeted, just-in-time education based on site-specific needs, performance trends, and emerging gaps.
• Serves as a subject matter resource for complex research operations topics.
• Stays current on regulatory guidance (FDA, ICH GCP), oncology trial trends, and best practices.
• Provides guidance during complex study start-up or execution phases when additional education is required.

Requirements

• A bachelor’s degree, master’s degree preferred
• Experience working in oncology clinical research
• Experience in training, education delivery, or quality/audit support
• Experience working in a matrixed environment
• Knowledge of ICH GCP, FDA regulations, and compliance expectations
• Clinical trial operations across the site lifecycle
• Knowledge of adult learning principles and education delivery methods
• Knowledge of quality and audit processes in research
• Education and facilitation (virtual and in-person)
• Ability to simplify complex regulatory and operational topics
• Data interpretation and ability to link KPIs to education needs
• Collaboration and matrixed partnership skills
• Communication and influencing without authority
• Problem-solving and adaptability

Qualifications

• Knowledge of ICH GCP, FDA regulations, and compliance expectations
• Clinical trial operations across the site lifecycle
• Knowledge of adult learning principles and education delivery methods
• Knowledge of quality and audit processes in research
• Education and facilitation (virtual and in-person)
• Ability to simplify complex regulatory and operational topics
• Data interpretation and ability to link KPIs to education needs
• Collaboration and matrixed partnership skills
• Communication and influencing without authority
• Problem-solving and adaptability

Skills

• Knowledge of ICH GCP, FDA regulations, and compliance expectations
• Clinical trial operations across the site lifecycle
• Knowledge of adult learning principles and education delivery methods
• Knowledge of quality and audit processes in research
• Education and facilitation (virtual and in-person)
• Ability to simplify complex regulatory and operational topics
• Data interpretation and ability to link KPIs to education needs
• Collaboration and matrixed partnership skills
• Communication and influencing without authority
• Problem-solving and adaptability

Benefits

We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson, please click here.

Pay

This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Schedule

Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

Contact Information

Please click here to learn more about our research offerings. We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson, please click here.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.