Senior Site Development Manager

About the role

The Senior Site Development Manager serves as a senior-level education partner supporting oncology research sites across the network. This role operates in close collaboration with the SCRI Quality team and the Training & Education team to deliver coordinated, efficient, and scalable education solutions that enhance site performance, compliance, and clinical trial execution.

Responsibilities

• Serves as a senior-level education partner supporting oncology research sites across the network.
• Delivers targeted, just-in-time education based on site-specific needs, performance trends, and emerging gaps.
• Supports (but does not own) onboarding through supplemental education; site-specific onboarding/orientation remain the responsibility of the site.
• Collaborates closely with SCRI Quality and Training & Education teams to align content, priorities, and delivery approaches.
• Enhances site capability in key areas such as protocol execution, GCP compliance, and operational efficiency.
• Manages a flexible portfolio of sites based on complexity and education needs (not a fixed assignment model).
• Assesses site-specific education needs based on performance data, audit trends, protocol complexity, and leadership feedback.
• Develops and delivers focused education sessions (virtual and/or onsite) to address identified gaps.
• Provides just-in-time education in response to emerging site needs, regulatory changes, or study-specific challenges.
• Reinforces critical concepts such as ICH GCP, protocol adherence, documentation standards, and patient safety.
• Owes and continuously evolves the SCRI CRC Core Curriculum, aligning foundational and advanced training with regulatory expectations, quality insights, and site performance needs across the network.
• Parsners with Research Site Partnership leaders and Quality team to identify performance gaps that require education intervention.
• Translates KPI trends (e.g., enrollment challenges, deviations, data quality issues) into actionable education plans.
• Supports sites in implementing improvements through education, coaching, and follow-up reinforcement.
• Evaluates effectiveness of education through site feedback and performance improvement indicators.
• Parsners with SCRI Quality team to align education with audit findings, CAPAs, and risk mitigation efforts.
• Collaborates with Training & Education team to ensure consistency with enterprise curriculum and avoid duplication.
• Contributes to development or refinement of standardized training materials based on recurring site needs.
• Serves as a bridge between enterprise education strategy and real-time site execution.
• Provides targeted onboarding support for new staff or new-to-research team members through role-based education.
• Delivers foundational and advanced topic training as needed (e.g., informed consent, AE/SAE reporting, source documentation).
• Serves as a subject matter resource for complex research operation topics.
• Stays current on regulatory guidance (FDA, ICH GCP), oncology trial trends, and best practices.
• Provides guidance during complex study start-up or execution phases when additional education is required.

Requirements

• A bachelor’s degree, master’s degree preferred
• Experience working in oncology clinical research
• Experience in training, education delivery, or quality/audit support
• Experience working in a matrixed environment
• Knowledge of ICH GCP, FDA regulations, and compliance expectations
• Experience in clinical trial operations across the site lifecycle
• Knowledge of adult learning principles and education delivery methods
• Knowledge of quality and audit processes in research
• Education and facilitation (virtual and in-person)
• Ability to simplify complex regulatory and operational topics
• Data interpretation and ability to link KPIs to education needs
• Collaboration and matrixed partnership skills
• Communication and influencing without authority
• Problem-solving and adaptability

Qualifications

• Abachelor’s degree, master’s degree preferred
• Experience working in oncology clinical research
• Experience in training, education delivery, or quality/audit support
• Experience working in a matrixed environment
• Knowledge of ICH GCP, FDA regulations, and compliance expectations
• Experience in clinical trial operations across the site lifecycle
• Knowledge of adult learning principles and education delivery methods
• Knowledge of quality and audit processes in research
• Education and facilitation (virtual and in-person)
• Ability to simplify complex regulatory and operational topics
• Data interpretation and ability to link KPIs to education needs
• Collaboration and matrixed partnership skills
• Communication and influencing without authority
• Problem-solving and adaptability

Skills

• Staying current on regulatory guidance (FDA, ICH GCP), oncology trial trends, and best practices
• Providing guidance during complex study start-up or execution phases when additional education is required

Benefits

We not only care about the wellbeing of our patients, customers and the communities we serve — we care about you. That’s why we provide our employees with a comprehensive support system for all aspects of Your Care: physical, emotional, financial and social.